Overall Ratings & Reviews Residence Inn by Marriott Charleston Mount Pleasant

Will never book through Expedia again. Booked non-refundable. They didn’t have any 2 bdrm available at time of booking. A few days before I checked but couldn’t upgrade without forfeiting the full room rate because booked non-refundable. It’s not like I was cancelling, I was upgrading. Hotel couldn’t do anything about it because I booked through Expedia.

What we love most about Residence Inn suites are the full kitchen. It's very convenient to prepare light meals, making the suite feel like home away from home. The complimentary breakfast provides enough options to make everyone happy. The Mount Pleasant location was great for a quick drive to downtown Charleston, and Isle of Palms Beach and so many other places to visit.

Great location, everything was as advertised.

The place was convenient and suited our needs for a two bedroom suite. The kitchen was nice and the showers were great. The first night black ants were found in one of the beds. The next morning a brown German cockroach was found crawling across the bed. Another two bedroom suite was not available for them to switch us to.

It was a really nice hotel and room.

Safe clean parking

Great experience all around. Quick check in. Staff very friendly. Loved the breakfast and Leonora over the breakfast area was so kind and went out of her way to greet everyone and offer assistance. She was so cheerful and busy constantly cleaning and assisting folks. Our room was very clean and comfortable. Check out easy. Definitely will sty again.

Clean and easily accessible to shops and restaurants all in walking distance

Great place surrounded by a lot of shopping and adventures

Uncomfortable beds and hot. Ac cold in sitting area but awful in rooms. Nonexistent guest services- if you needed anything you had to get yourself in the lobby

Our room in this pet friendly hotel smelled bad the whole time we were there (like must dog). Nothing seemed to help, freshers or ionizing. We lived with it but didn’t like it. The rest of the property and location were very nice and the staff was friendly and as helpful as they could be.

Super. Professional and clean hotel

Highly recommend

we had mold in the shower courting, check in staff was not very friendly

Is super clean and best customer service

Easy check in. Rooms spacious and clean. Lots of shopping in area around. Area seemed safe. Little not interaction needed with staff as everything was good. Just saw a few little maintenance items but not enough to point out or address. Will definitely stay again if I’m area.

Great location! Staff is very helpful and considerate. The hotel and room were very clean. Breakfast was great and staff was on top of everything. Beach was only about 5 miles away, also convenient to shopping and restaurants. Would definitely stay again.

Well maintained property in a really convenient location. Walking distance to dozens of shops and restaurants. My wife and I visit Mount Pleasant often and this will be our go-to place to stay from now on.

Excellent location attached to the Town Center. Loads of shops and restaurants to walk to. Very nice property, clean and quiet.

I booked this hotel for the hot tub. Unfortunately, the hot tub has been boarded over. Very disappointing. The hotel was nice, breakfast was good, but the hot tub was the only reason I picked this hotel. They need to update the photos