Holiday Inn Express New Orleans - Arts District by IHG

Explore Holiday Inn Express New Orleans - Arts District by IHG
7,6
Pleasant
From 1.003 reviews
Cleanliness

8,0

Room Comfort

7,8

Service and Facilites

8,2

Traveler Reviews Holiday Inn Express New Orleans - Arts District by IHG

Number of reviews per page
20
40
Top reviews
Clarence
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I wanted to visit the World War II Museum
Aaren
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only downfall - limited ice machines. Everything else was great and staff was beyond helpful!
Johnny
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful.
Sabrina
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Love the hotel!
David
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was a little bit smaller than the other location I stayed in my previous trip. However, this location was very convenient for the business that brought me to New Orleans. The staff were friendly, public areas and rooms were clean but what I enjoyed most was the delicious breakfast. I have been in different hotels brands in some few states but your food had so much flavor even if it’s similar breakfast style serve in other places.
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Marc
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was good n staff was awesome
Kaleisha
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice
Kenneth
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was my first time staying at this property. I was very pleased with the service and amenities. Front desk staff was very professional and friendly. I will be staying again!
Jasmine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. The staff was nice, parking convenient but was $45 so just a heads up for valet. You WANT to valet. Breakfast was great and nice rooms! Definitely will stay here again!
Matthew
icon-Leisure
Leisure
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Easygoing, I Uber’d or walker to everything so a car was not needed. If I did use my car it might’ve been a problem but overall nice stay.
Darrell
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location
Vernetta
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room needs some re-modelling. The shower splashes so much water onto the floor that it has warped the flooring of the main room; the frame of the lower bathroom door is loose, and there is some mildew staining in the shower. It is an excellent location for the museums and the arts; and a manageble walk to the French Quarter.
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Eric
icon-Business
Business
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location. Staff are all super nice and helpful. Breakfast is a waste of time. Only Holiday inn I have ever stayed at with a breakfast this bad. eggs and potatoes thats it every morning. Valvet staff was absolutely great!
B. Wayne
icon-Leisure
Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Two blocks to WW TWO MUSEUM. Next to St.Charles St Trolley line.
Carlos
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was in a great location. Apparently, the hotel is going thru some renovations but they didn’t let us know upon check in. There was no hot water in half of the hotel, we had to switch rooms twice until we got one with hot water.
Colt
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay, cheap rate, and delicious continental breakfast.
Sara
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very friendly
Verified traveler
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was very good! Visited the WWII museum and spent 3 nights here. Very clean rooms and hot breakfast was very good each morning with a good variety of food!
Khalid
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Yolaunda
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

One young lady who was the front desk staff verbally abused and threatened my Mother who is a senior. One of the beds was broken and the bottom world rise from the floor when anyone would attempt to lie on it. After addressing the desk clerk of the issue, we were moved to another room without being notified or given new key cards. As a result, housekeeping entered into the room without knocking and my family members were getting dressed. We were never provided another room. Valet parking was horrible. One night, I had to park a block away and I retrieved my car myself the next morning. We were refunded for that day but our cars were never parked in the parking garage that we were told was six blocks away. I did encounter two very nice desk clerks one whose name I can’t remember and the other’s name is Ruby. The ladies who provided breakfast were very kind as well. I don’t recommend that anyone stays at this hotel until there is a restructure of staff and the valet service. I essentially paid to be verbally assaulted, park my own car, and sleep in a broken bed. I was not offered compensation, only empty apologies.
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Number of reviews per page
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