Overall Ratings & Reviews Russo Palace Hotel

disappointing... don't know how they are 4 star...more like 1 star. treated appallingly

Excellent location, very good staff giving us advice on where to go. Telling us the best deals on travel over to Venice mainland

The reception staff were pleasant and very helpful. The room was cleaned daily with clean towels.

Room was very clean, only minor problem was the shower. Apart from that it was Top Class

Everything was excellent staff was awesome as well

Nice hotel but there wasn’t any drinks available at the bar so that was disappointing

Staff were very friendly and helpful, breakfast was good with lots of variety. Superior room smaller than expected but clean and comfortable.

10 minute walk from ferry terminal. Hotel staff really friendly. We had an 'economy' room in the attic_(403). Lovely, modern room with great views from windows, nice modern furniture and lovely clean bathroom with w/c bidet, whirlpool bath. A bit low on drawers, but enough for a weeks worth of clothes. Tea/coffee making and fridge. No good for taller people due to the sloping roof, but OK for us (both under 5 feet 8 inches). Only real problem was the heat. It was in the 30's/high 80's and room was so hot and stuffy - air con didn't seem to do anything. It would be fine if not so hot, but it was just unbearable when we went. Had to pay to 'upgrade' to a different room which had a balcony- 120 euros for 4 nights, not as big or nice nor modern with even less storage space. Balcony was nice - overlooking the lagoon, but not really an upgrade - paying extra simply for the balcony. Staff were great - so friendly. Breakfast was OK - we didn't find it anything special though - usual affair of tea, coffee machine, next to useless juice machine for orange juice, mango (I think) and grapefruit (all horrible). Continental was fruit (fresh and tinned) 2 or 3 cereals, pastries, cheese, ham, toast. 'Cooked' consisted of sausages, Bacon and egg. 10 minute walk from town centre with plenty of shops and restaurants/cafes. 10 minutes from fabulous clean beach. Overall, hotel was nice and clean with friendly staff and would recommend and stay again.Not sure why it is classed as 4 stars though.

Unacceptable breakfast

Stayed here for six nights in July, delightful hotel, staff extremely attentive and helpful, could'nt do enough for us, room cleaned daily with fresh towels. Breakfast was lovely with a wide selection of both cold and hot food which set us up for our days activities. The hotel overlooks the lagoon towards Venice & is situated 10 mins from the 'Waterbus' terminal, 10mins from the main street (which runs from the terminal down to the public beach) with its mixture of bars, restaurents & shops. Was only a gentle stroll down to the beah *dont go to the main public beach (very crowded), but if you walk down the next street to the hotel & follow it down to the beach side and turn left, right at the end (just passed the beach bar) there is a cut through onto an uncrowded public beach. The waterbuses running very frequently into Venice (7.5 euros for a single journey but you can buy day passes or longer) - if you want a a tour of the Grand Canel - catch the #1 bus as it travels the full length of the Grand Canel to Piazza Roma.

If it is quality you are looking for ...look no further. Russo Palace located on the lagoon front, offers traditonality, a warm, friendly welcome, spacious rooms and is less than one mile from the main vaporetto stop and the centre. The cake and the lemon water available for all guests in the foyer were an additional complimentary extra - a nice touch. Well done Russo, we will recommend

Very friendly helpful staff, excellent breakfast. We booked a corner balcony room which was fantastic for lagoon views, sunsets and watching the world sail by. Russo Palace was a very welcome retreat from the mayhem of the main islands. Room wasn’t huge and could have done with better air conditioning (heatwave during our stay tho). Would recommend Lido for those wanting a quieter stay but Russo Palace was ideally placed being away from main vaperetto stop and main area which can get very busy and lively especially at night. Just a 10 min stroll or hop on the bus got us to the water busses and night life when we wanted it. Would recommend waterbus (blue line) from airport to the Lido. Will definitely book again when we next visit Venice.

What a lovely setting and what great staff. They could not do enough for you. Very helpful and friendly. Would definitely return

Spotlessly clean, small but adequate room, friendly and helpful staff, good location on waterfront, nice views over the lagoon. Excellent breakfast.

Lovely hotel, given a free upgrade to a room with a balcony looking over to Venice which was amazing. Perfect location with a short walk to the boat terminal and main straight with plenty of restaurants and cafes. Would definetly recommend a stay here.

Good location on Lido Island but it is a 40 minute ferry ride plus the wait time. Is a nice old hotel with a beautiful location by the water. We had a balcony overlooking Venice which was very nice. Breakfast was below average for the hotels we stayed in.

Awesome.

We had a wonderful experience in Venice Lido and Burano .The hotel gave us great experience of uzing the water bus which is a great experience. The hotel was quite and a delicious breakfast and great coffee.

Lovely views over Venice and hotel staff were friendly and happy to help.

Had a lovely time and staff very friendly, would definitely recommend.