Xcellent courteus service

The pull out couch was less than horrible. At 1130 pm our toilet broke. After several attempts of calling the front desk, I had to finally go and speak to the front desk. I understand things happen unexpectedly, however I wasn’t expecting the rude service over at the front desk. Instead of being apologetic, I was told what do you expect me to do. Moving rooms at 1130 wasn’t ideal ant all. We were switched to a different room. Only benefit was we were moved to 2 queen beds so no one had to sleep in a bed of springs!

Yes it was wonderful

Friendly staff, great breakfast!

Convenient.

Clean room and very comfortable bed. Staff was very professional.

Friendly staff, liked the breakfast

Friendly staff

The place is clean and tidy. Way much better than we expected.

Staff / lobby / all good

Quick and easy

Bathroom needs an update. Repairs and painting rough. Tub was stained.

Beds were hard and the place woke us up do to instruction.

clean room, great service. great view

Good room, nice front staff, room clean

clean room, court

All checked

I never leave reviews but i made time today. The facility itself was under construction so this review had nothing to do with that. The 2 star review is based on the terrible condition of the bathroom of the room they gave us. I mean it was gross. You can tell they did not clean the bathroom before we came into the room and if they did, it was sub par surface level. The bathroom walls had hair from previous guest. The lining was reddish orange so you know they didn't clean it. The floor was dirty. I mean we had to do our own wipe down. It was gross. I'm perplexed by the 4.5 stars if that was the condition of the room. Gross. I should really give 1 star but the hotel itself did not feel gross or look gross, the staff was pleasant, and I did not give them an opportunity to fix it because we did it ourselves ....but that bathroom was disgusting and the staff needs to thoroughly clean after each and every guest no exceptions.

Nicely renovated rooms at this hotel. Clean and comfortable. Staff was friendly.

It would be nice to add a kettle in the room. Couple bottle water for convenience