The entire staff was very helpful, extending our time so we could enjoy our spa which was booked for after checkout. The food at LIV was amazing. Front desk was helpful and ensured we had bday champagne at both LIV and Play. The entire experience was enjoyable because of the staff. Highly recommend.

Well located for adventures in the Niagara peninsula. The room was spacious and well equipped. Lovely guest robes. Windows in the room did not open. We used the hot tub and pool after a day of hiking. The hot tub was not so hot and I did not like the fact that a lot of guests were using their cell phones in the hot tub. We called room service for cream for the coffee and it never came. For the price I am not sure I’d go back but there are not a lot of quality opens around.

We have been to this resort 4 times so far, and it's like a dream come true when you are looking for relaxation, tremendous customer service, beautiful rooms that are so clean everything shines. We enjoyed our one night getaway so much to celebrate my birthday. They went out of their way to make me feel special during my entire stay, so spoiled, from the time that we checked in until we departed. We were able to check in early as I had an appointment at the spa which was awesome. My massage with Sarah was perfect. Enjoyed every minute of my time spent there. After my appointment, I went to our room and there was a bag of treats waiting for me! And all gluten-free which was so appreciated! Our server at dinner at Play Bar, Caitlin, was so nice, made some suggestions, brought us a glass of champagne. She was awesome. All in all, this place is fantastic, and I would give it more than 5 stars if I could. We will be back for sure. Thank you to all of the staff who we came in contact with. Truly appreciate this outstanding customer service.

I had no problems at this resort this is actually my second time being there. The restaurant LIV id amazing there. If you need a getaway that’s your spot. The customer service is top-tier and I will be going back several times.

Very nice. Could not access the gym without a separate annual membership. Odd.

All was excellent

Had a lovely stay. The staff were very friendly and helpful and the hotel was very clean.

Amazing! Very clean, friendly staff, good food and beautiful grounds. Highly recommend to anyone traveling to Ontario.

We had a very restful stay at White Oaks. The room was spacious, the hotel was quiet, and we ended up having a really good night of sleep. It was a comfortable and relaxing stay overall.

Our go to hotel in NOTL. As always, the staff, amenities and rooms were perfect for our stay.

Wonderful hotel with great amenities- definitely could have spent more time here. Service was exceptional throughout the stay. Beds and pillows were comfortable and we had a great sleep

This hotel is fantastic. Very courteous staff Excellent service at the pub !

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Great service

The whole experience staying here for 3 nights was superior starting from walking in the door! Staff went above and beyond to make sure that you were taken care of. It was very impressive and I would highly recommend this resort! Restaurant staff and food were excellent as well. Well done!

We have been to this property many times. Staff are great and considerate, amenities are fantastic and it is a great location. Short drive to Niagara Falls but quiet and right across the outlet mall for shopping. Salt water pool, gym, tennis, and squash courts all available.

Great

Had a lovely stay!

Excellent location, very clean room and amenities, friendly and professional staff! The only issue that we had with this place was the buffet breakfast. It didn’t have a lot of variety for the price charged! Otherwise, everything was wonderful❤️

Conveniently located across from the Niagara Outlet mall. Starbucks across the street for those who, like me, need their morning coffee. Nice peaceful grounds to enjoy your coffee in the morning. Staff were very welcoming and accommodating, especially the gentlemen who greeted you in the parking lot and upon entry. Facility has hot tub, indoor pool, sauna. I did not use these but my husband did and found the areas to be well kept. We visit Niagara often and will continue to come here.