Loft 523 New Orleans

Explore Loft 523 New Orleans
8,4
Very Good
From 811 reviews
Cleanliness

9,0

Room Comfort

9,0

Location

9,2

Service and Facilites

8,8

Traveler Reviews Loft 523 New Orleans

Number of reviews per page
20
40
Top reviews
neal
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious, stylish lodging in great neighborhood with wonderful dining opps within easy walking distance.
Jared
4,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very loud, there doesn’t seem to be much sound proofing. Also two of the front desk workers/managers entered my room while I was napping - they were delivering a bottle of champagne but they had the wrong room. Not cool at all.
crystal
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

very nice kinda hidden but lovely
Arivia
icon-Business and Leisure
Business and Leisure
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

One of the curtains in my room was missing. The room was filled w/ light and heat from the sun by 6AM daily. The mattress needs to be replaced. The left side of the mattress was sunken in. There was a significant leak in the bathroom ceiling. A staff member offered to switch my room. He and I checked 6 other rooms. NOT ONE had a working AC unit. The temps in New Orleans ranged between 76-90 degrees all weekend. I chose to stay in the same room since at minimum the AC worked. Hotel management never returned my calls. The hotel clerk Roman, told me my only options were to switch rooms, to a room he could not guarantee working AC in, or to leave the hotel in the middle of the night since the rooms did not meet my specifications. Requiring AC and a curtain are basic amenities. I didn’t ask for much just a proper room. His indifference to my concerns was appalling. I do not recommend this hotel.
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Casey
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Roman was so nice!
Jared
2,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

No hot water in the room so ultimately I was moved to another property.
Megan
icon-Leisure
Leisure
4,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The front of the property is not clearly marked, key card access only, without 24/7 front desk service. The amenities are at the sister International House Hotel down and around the block. Lots of street noise, barely any curtains, managed with an eye mask and ear plugs. Very poor lighting in the rooms, weird shower set up. Would have rather stayed elsewhere for the cost.
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David
icon-Business
Business
8,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great vibe, cool aesthetic... seems like a fabulous idea that was never quite finished
Diane
icon-Leisure
Leisure
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property indicates more amenities than was available; had to change rooms because of noisy pipes but staff was very amenable and friendly
christine
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Friendly and helpful staff, convenient location
Katherine
6,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The style of the room was fantastic and just as shown. So modern and looked great. The shower was pathetic, a tiny trickle at a weird angle and difficult to wash my hair. I am glad I'd read other reviews beforehand about checking. The info provided from the property did not match the experience when I arrived. I arrived late and needed to go to the hotel round the corner to check in and then walk to the property with my luggage. The reception desk in the property was rarely manned in the daytime. There were also problems with TV tuning in the room. I reported it and they did fix it but then on the last night there was another issue, possibly caused by the cleaning of the room and something being disconnected. Overall, comfy and good quality but disappointing for the price I paid.
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Debra
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Stayed at Loft 523 on fourth floor No water pressure Only one if our two had the complimentary water No coffee maker to use the coffee pods provided Front desk service was at another hotel a half block away No artwork at all in 4a
Charisse
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything was awesome. Thank you!
Kenneth
6,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice, clean, spacious room and bathroom. Shower water pressure was lacking.
Jonah
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Checked in and the toilet wouldnt stop flushing every few mins. Told the woman at the desk who said we could change rooms when we returned from our riverboat dinner. Had to walk over to International House where we told the man at the front desk what was going on and he moved us the room next door where the bed is right up against the bathroom wall! Needless to say we still heard the neverending flushing toilet. Went back and asked for an upgrade based on the issues and he said they had no other rooms. Funny, cause we looked online and there were several! Needless to say I went back and said I didn't wanna play room roulette anymore so to just give us a credit. He said he left a note and that it would be up to the manager in the morning. I hope they do something because this is BS!! Plus the room I booked online looks NOTHING like the room I was given - do NOT trust the pictures!! Then dropped bags in the new room only to return to an alarm like noise going on and off non-stop. Now moving to our third room!! OMG! This room has the coffee mugs but no coffee pot! Not to mention we had to walk a block to the International House which owns and manages the Loft 523 each time to try and get things resolved. I give up.
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PEDRO
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was huge and nice! Not a fan of the shower at all!! The thing I didn’t liked was communication on where to go to check in as we didn’t get there till late and there was no attendant in the front desk so we couldn’t get it at all until another person staying there came along and told us where to go which happened to be at a different hotel front desk which was maybe half a block away. Other that location was great maybe little over a mile from the French Quarter.
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Jeffrey
icon-Leisure
Leisure
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Only real downside I found was that I didnt have any sort of mini-fridge in the room. So i couldn't keep any drinks or water I bought cool.
jason
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Really challenging to find. Description should tell you which hotel to go to for checkin and parking. It’s not the hotel right next to the units but down a block and across a busy street. And there is no where to park to load and unload luggage before you have your car parked. Got a parking ticket in 5 mins trying to get our luggage to the car. Tub and shower were cool but bad water pressure. Bed was comfortable. But just not as cool a property as it looked online.
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barbara
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved the egg shell bathtub. Favorite part of stay. Central location for walking. From outside looked sketchy and had to check in at hotel around the block. The staff there was excellent and very hospitable, but the occasional staff at the Loft was unfriendly and didn’t even greet you when entering. Definitely a contemporary room and felt cold with cement floors. Yet that tub was amazing. First night very loud party upstairs in penthouse about 1am.
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Barbara
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It is architecturally lovely and my husband adored it. I wished for greater lighting and more electrical outlets.
Number of reviews per page
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