Perfect place to relax

The rooms need repair.

No issues with staff, kindest and nicest people ever. The property? Terrible. Needs a lot of fixing and upgrading. It rained once during our 5 days stay and all the rooms we booked (booked 4 rooms total) all had leaks coming from the ceiling. Amenities were lacking. Food was okay. Not much to do in the resort. 2/5 - and that’s being generous.

One of our 2 rooms, the air conditioner stoppes woeking after the 1st of 3 nights. That same room smelles terrible like mildew and rotten eggs. The staff never gave us any information about the time frame you had to make reservations in so we were stuck with the buffet all but one night. They booked one restauarant for us ahead of time and it was not asked which place we would like. The food was not very good, so a lot of pineapple was eaten. You cant leave your room without being bombarded by people trying to drag you all over to try and get you to buy more things. When we just wanted to relax, they just pressure you into doing other things and and it just was bothersome to even want to leave your area of the room and the pool by your room.

Nice hotel

Property was ok, only thing I would complain about is the buffet options very limited and I didn't care for most of the food. Diner restaurants was cool though Asian and steakhouse. Resort needs outside food huts or trucks where people can eat throughout the day without having to go to buffet

Sin comentarios

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The room was clean and we had a nice clean bed very nice. For the staff they were very friendly spoke with Luis he was a really good guy 10/10 for him the pool was cool and good vibes. The buffet were alright the restaurants were better but they were not the best either overall the stay was nice the only problem for me and my wife was the food the buffet like I said was mid and the restaurant were mid high not bad tho we are satisfied.

Algunos inconvenientes ya que estan remodelando unas areas como la barra de la piscina y cuando pedias en unas cerca te solicitaban entrar con camisa y zapatos

Great staff and friendly

The staff is friendly, sometimes they don't smile much but it is ok. I think they are oveload with chords.

The outside property was beautifully kept. However, the rooms need to be updated n properly cleaned. Staff members super nice and helpful.

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We upgraded to the Royal

Staff was not friendly at all. They were kinda rude and were not helpful. They seemed like they did not want to be there at all. Will most likely not go back and do not recommend.

Had an amazing time. I will definitely. Come back again

The time there was very good. The staff was good.

Ants in room Air Conditioning want working no beach towels, barely

The property you could tell was a great property when they first opened. The place is dated. It needs renovations throughout. All together it is a tranquil spot but very outdated. The food was good but very little traditional local plates of the Dominican Culture. It is heavily catered to the tourist that come in which takes away from the experience. I was assigned a host and he was only able to get us reservations to the oriental restaurant and the seafood which I was not a fan of because the local birds would come in and land where the food was and peck away pieces. I never write reviews but this was the first time I have had this type of an experience. Normally these resorts are great. This one just needs some things addressed to get back to what it was.