Overall Ratings & Reviews Country Inn & Suites by Radisson, Cottage Grove, MN

The person at the check in desk was friendly and got us checked in quickly. The breakfast was very good. It was loud late at night in the hallway with people talking. Our room carpet had several large stains that should have been shampooed. It made the room look very bad.

Nice

Beautiful flowers outside! Fresh cookies inside. Breakfast was just ok. Only fruit was whole apples. No English muffins. Coffee wasn’t good at all.

Nice big rooms

It was nice

Easy access and great price

Convenient to everything in Cottage Grove

The room was nice and the staff very pleasant.

It was all pleasant

Got my credit card wrong so it was declined.

Property was not bad, beds were comfortable abd location was convenient. However, on our second morning the phone rang at 6:30AM waking me and my son up. It was the front desk claiming some detector was going off indicating we were smoking in our room. Explained that we neither of us were smokers and no one was smoking in the room. I asked them to come up to verify we were not smoking but they just kept saying we were smoking and there would be a charge. Again asked them to come verify we were NOT smoking and the clerk replied with "Whatever" and hung up . The power was out that night for 5 hours plus with no emergency lighting in the hallways. No updates on what was going on. Fire alarm went off in the middle. They silenced the audible alarm but strobes in the hallway continued to flash and were still flashing when we checked out early the next morning. Asked at checkout for them to confirm we would not be charged for smoking and was told they would have to talk to the manager who wasn't in yet. No follow up and a charge was on my credit card. Tried to call to talk to a manager when I got home and told no manager was in and they didn't know when they would be Called the parent company and opened a ticket with them. They said the general manager would be notified. I asked when I could expect to hear back. They said they didn't know. Resorting to dispute the charge on my cc with my cc company as I don't know what other option I have at this point.

I liked the property, i didn't like our noisy neighbors above our room and it woa too noisy on our floor.on our last night the power went until 1 a.m. the next morning...several people left. We are not what happened.

Room was clean, good breakfast selection, nice pool and patio area. Our first night the property was without power until 1am but this was due to a Xcel energy issue. We walked over to Applebee's and enjoyed the evening. Would stay here again.

Love it here. Friendly,safe and quiet

We had the king suite. It was clean. Bathroom ceiling and wall on top needs work done, damage and stain visible. However, overall room is very clean. Restaurant is across from the hotel which is very nice. They have free breakfast but we did not have time to try it. Stay was nice.

Room very noisy. Power went out and fire alarm activated.

The people smoking and having a party right outside our window,extremely noisy after midnite,we had a ground floor room,never again,hot tub missing parts for the controls very discussing and dirty,do not think we will ever stay there again.

quiet

It was ran down and very old. Over priced room for what you received. Breakfast - no coffee, no cups for juice. No one at front desk and employees had their kids helping clean rooms

Conveniently located! Very nice breakfast prepared by a friendly, helpful employee. The rooms and entire facility were clean and neat.