Residence Inn by Marriott Saddle River

Explore Residence Inn by Marriott Saddle River
8,4
Very Good
From 451 reviews
Cleanliness

8,6

Room Comfort

8,6

Location

8,6

Service and Facilites

8,6

Traveler Reviews Residence Inn by Marriott Saddle River

Number of reviews per page
20
40
Top reviews
Mohamed
icon-Leisure with Pet
Leisure with Pet
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel. Friendly staff. Spacious rooms. Very pet friendly
Keith C
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay and look forward to returning.
Keith C
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a great stay and look forward to visiting again.
Jeannette
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Checked out a day early due to no functioning air conditioner and downgrade of room
Josselyn
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrible overall
Danielle
icon-Family
Family
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Started off my room was not going to be ready, then my room was ready. Room had not hot water. Got a new room. Room not properly clean. Hair and stains in shower.
LILINETTE
icon-Leisure
Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is lovely and the staff are fantastic really welcoming and helpful. I would’ve enjoyed my stay even more if the pool had been open, as that was something I was really looking forward to. That said, I’ll definitely be back once the pool is open looking forward to it!
Kathleen
icon-Leisure
Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful. It's right off a major road but you would never know it. It's so peaceful, well manicured, and the rooms are very comfortable.
Elizabeth
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and comfortable. Staff was extremely helpful and friendly. Breakfast was good with many choices. Right off Route 17.
Verified traveler
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is a pet-friendly hotel. While I'm used to staying in hotels that allow pets, at this location, there were dogs everywhere—barking, urinating on the grass, etc. During check-in, a dog actually tried to pounce on me; thankfully, it was on a leash. If you’re traveling with a pet, this place may be a great option—but otherwise, it might feel overwhelming. It also appeared that the hotel was hosting transients or possibly operating as a halfway house. There were people openly smoking weed, and the smell even seeped into my room. It made for a very unpleasant experience. Another concern: while the hotel is spread across multiple buildings, my building (Building 3) had no security lock on the entrance, which didn’t feel safe. On top of that, my room didn’t appear to have been properly cleaned. The bar soap and towel had clearly been used, and there was a Dude Wipe wrapper left in the trash. It definitely didn’t give us a clean or fresh feeling. Lastly, this was in the middle of July, and we were disappointed to find that the pool was out of service—with no advance notice. That was a big letdown.
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Max
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Honestly, the cleanliness of the room could’ve been better. The hotel was a little bit on the older side, but the amenities which I didn’t really get experience looked beautiful. There were bugs in the towels, and that’s all that really needs to be said. I think, having your partner wake up to pulling a towel and opening it up and finding a bug on the inside is just more than enough to just leave that unsettling feeling
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Jermaine
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

From the exterior and lobby, the property appeared nice and well kept. We stayed in building 3; first floor and elevator smelled stale and musty and reeked of mildew. On multiple nights we returned to large centipedes on the bedroom ceiling and in the bathroom. Housekeeping never cleaned during our 4 night stay and when asked for towels on the morning of day 3 when they did attempt to enter for cleaning (we were still sleeping and asked that they return a little later as we were planning to leave in the afternoon), I asked for towels and was told no, I needed to call the front desk. Although it was the beginning of July, the pool was closed, they cited there were issues. Unfortunately, this was not disclosed on their website, posted, and was only shared when I inquired about pool hours only being 8 or 9am -5pm. Overall was an extremely poor experience considering the cost. It ranks in category amongst shabby, cheap, fleabag motels.
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Kenvil
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place
Jennie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful grounds.
Reynaldo
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great place to stay at.
Laura
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Do not waste your money, carpets smell like dog pee and the pool was green.
taheera
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I really enjoyed my stay here I will be coming back again
Katie
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Gave us the wrong room, not accommodating, poor communication, dirty hallways
Todd
icon-Business
Business
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Parking is horrible
Himani
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff!
Number of reviews per page
20
40