Cara
Friends and Family with Friends
6,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Rooms weren’t very clean. Supposed to be 24 hour desk support but there was almost always a sign that said ‘be back in an hour’. Hot tubs were broken with a sign that said sorry hot tubs aren’t working. They advertised a bbq area so we stocked up on food to cook at the resort. When we got there they said they don’t have an area even when I showed her it was listed on the website she said she’s never even heard of it. So we wasted money on food. I asked to speak with a manager to see if we could get money back for the room and they said there’s nothing a manager could do anyway.
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