Montecassino Hotel and Event Venue

Explore Montecassino Hotel and Event Venue
7,6
Pleasant
From 1.061 reviews
Cleanliness

7,8

Room Comfort

7,4

Service and Facilites

8,2

Traveler Reviews Montecassino Hotel and Event Venue

Number of reviews per page
20
40
Top reviews
Joanne
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Johanna
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient. Staff are amazing. Not sure how secure it is as entrance on the ground level is easily accessible to anyone, and reception is on 2nd floor.
Gabriel
icon-
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking was fine (I think they have a security guard in casual wear circling the lot). Didn't partake of the breakfast.
Celena
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was okay. When there is an event, there is no parking. We had to stay up later than we should have to move our vehicle from the legion lot to hotel property lot. As we were here for work, it did affect sleep and we were later to work than we wanted due to sleeping in as physical jobs are exhausting sometimes. That was frustrating. I also had to report a broken toilet seat and they offered to move us but we already unpacked before we noticed. They did repair it while we were out and they were in for cleaning which was a nice surprise. Would stay again if needed but the price could be better if this is the experience going forward. It was cheaper the first time I stayed but about $30 per night.
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Emma
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10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy parking but room had minimal structural damage.
HUYNH
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8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is clean and well organized. I keep coming back to this hotel because I feel at home here. Just 1 problem: I had a hard time opening/closing the door with the old metal key the receptionist gave me.
Mike
icon-
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Honestly, metal keys in a brown pill envelope, threat of 50 dollars if you lose the key. No free water, only one old vending machine for 100 rooms? Empty of course. The night staff lady gave me her personal water because i needed it for my CPAP. Avoid this overpriced cheap run spot at all cost. Rip off
Giovanni
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
isabelle
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lorsqu'ils nous ont assigné notre elle n'était pas prête ni propre. La seconde fut le même scénario. La troisième fut la bonne mais le mal était fait. Sinon le seul point acceptable fut le déjeuner!
Max
icon-with Partner
with Partner
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel to absolutely avoid. The rooms are very dirty, poorly maintained, with an unpleasant smell and an overall condition that makes it feel like no serious cleaning is done between guests. The furniture is worn out, the walls are stained, and the bathroom was far from clean. On top of that, the hotel staff ripped out the charging plug from my vehicle while it was connected, causing damage to my charger and potentially to the car itself. They did not take proper responsibility, did not offer a real solution, and the customer service was completely unacceptable for this kind of incident. For a place that presents itself as a hotel and event venue, this is truly unacceptable. I do not recommend this hotel at all, especially if you have an electric vehicle or expect a minimum level of cleanliness and respect for your property.
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Wade
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Alex
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

TV Have issues no cable signal inestable signal when you are watching something the TV become no signal
Scott
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6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pretty dated. Looks sketchy from the outside but the room was clean and decent. Tiny TV’s and old furniture. But all in all, fine.
Ngoc Quynh Vy
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good experience
Abdulraziq
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Their staff were rude, and there were insects inside the hotel
Mozhdeh
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and pretty place
Taylor
icon-with Children
with Children
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not family friendly with you have young children… We were disappointed after arriving to find out that the hotel did not have cribs or playpens, despite showing they did on the listing… We even requested via Expedia message for a crib with no response. I visited the front desk to inquire about a crib or a refund because our child would have nowhere to sleep if they couldn’t provide one, the front desk attendant was rude and said they don’t offer refunds and they no longer offer cribs or playpens. Shortly after she instructed the head housekeeper to search the storage for a playpen, and one was delivered to our room. Seems to me that they were too lazy to have this all handled before our arrival and were hoping we wouldn’t make a fuss over it. There were also ants in our bed, and no plug for the bath tub… Not family friendly. Wouldn’t recommend this place.
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JEFF
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6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

At check-in, the staff member was extremely polite and professional. In the morning when I checked out, I advised the person at the desk that there was no hot water. He responded and said well there should be, and I chuckled and said yes I know, but there isn’t. He said they would look at it. Additionally, I told him that the bathtub/shower did not work. Before I could even finish my sentence, I was cut off by the gentleman and he said you should’ve called us so we could fix it. Then he continued to tell me I didn’t operate it correctly and didn’t offer any other apology or anything other than it appeared to be my fault and I didn’t do things correctly. He was quite abrupt and I thought rude. I did not get into anything further as I felt he was quite confrontational. Stayed at this hotel quite a few times and unsure if I will go back after this experience.
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Julius
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My stay was great the staff was very accommodating and kind. Definitely will be back.
Humberto
icon-with Partner
with Partner
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was ok nothing special but ok
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