Very nice location Very friendly reception staff

Great location clise to the old town Good breakfast Good room with lovely newly refurbished shower. Edu was expetionally helpful. Our room was ready early which was brilliant Would stay again

Our experience here by far is the best during this trip. Can't say enough good things about this place. We will definitely miss it. Wish we could change plans and just extend our stay. Perhaps next time we will come and stay here again. Can't beat this location. Plus complimentary luggage storage. Other hotels charge for this.

Great location! Overall the hotel was fine, but I did get stuck on a few minor details. The room didn’t have an iron or enough “closet” space for two people on a three night stay. The shower door was difficult to secure as water seeped out during showers and we had to use the mat more for puddle control. They staff was friendly and accommodating. And we also got a discount for parking in a nearby structure so that was also appreciated.

Friendly staff and great location!

Very good location and staff was great with great recommendations for local food and activity

Convenient comfy and friendly staff!

Perfectly situated historic hotel in the historic part of Bilbao. Absolutely loved it. We'll stay again. It's very conveniently located for our purposes, with a great staff.

Property has nice features with exposed brick and old beams. Central location, but bring your earplugs if you want to sleep. Lovely bathroom but sparse looking bedroom with small paper cups and bathrobes that were too small, and only one size available. Colour scheme in the bedroom of black, white and dark grey curtains makes it all very sombre looking. Breakfast just about adequate with limited variety. Overall, the price we paid was far too much for what we got. Presume one is paying through rhe nose for the location.

Nice hotel, perfectly located for the old town, eating options, transport links and getting about

Nadia at front desk was incredibly kind, helpful, knowledgeable and insightful! She recommended lots of itineraries and great restaurants. Highly recommended.

I was very grateful that the hotel was able to store my luggage when the room was not ready on day 1 and at the end of my stay. However, as a paying guest/customer, I was very surprised that I was not allowed to use the toilet facilities when I returned to collect my luggage.

This property was comfortable, clean, with a friendly helpful staff. We were able to walk to everywhere we wanted to. Great location!

Hotel is centrally located well connected by all the means of transportations. Cleanliness was good. Bathroom is very small. Breakfast quality was good. No room service was available.

Beautiful boutique hotel!

Perfect position for the riverside, public transport, many local attractions and shops and cafes. The staff were very professional and friendly.

La ubicación es excelente

The hotel was positioned perfectly in bilbao. The whole area is walkable . The staff at this hotel are excellent and in particular Nadia on the front desk who was very helpful and knowledgeable about the area. I would highly recommend!

It’s a great location and the staff were AMAZING!! I had a couple problems (not related to my stay and the front desk were so kind and knowledgeable. The rooms are basic, clean and comfortable. They have a great breakfast on the 6th floor with an early-bird discount. The neighborhood is amazing: restaurants, bars shops. The Cathedral only a couple blocks away- transportation is a breeze! Such a walkable city and public transportation is excellent!!

The staff were so fab! Gave us some amazing recommendations and really made us feel welcome. Thank you so much!