Overall Ratings & Reviews Courtyard by Marriott Madison East

We were not asked if we wanted housekeeping so it was not provided. We were also not informed that our credit card would have a $20 hold for incidentals each night stayed. The hotel was clean and nice but the mattresses were old and uncomfortable, which was surprising for a Courtyard.

Convenient

Freezing temperature without the ability to adjust. Manager claimed that they have frequent complaints but that nothing is done and since we booked through Expedia, they would not offer us any type of compensation.

Quick one night stay. Check in was quick and easy. Room was clean.

We really enjoyed it there. So close to the shopping, gas and easy being by the highway. Very pretty and warm!

Rooms were clean amd updated. Staff was friendly. Nice stay

My stay at the Courtyard Marriott East in Madison was lovely all around.

Clean

The room that I paid for was king room with whirlpool and extra sofa that is for 3 people but received room with only one king bed and no sofa so I had to sleep on the floor. Whirlpool was full of spiders and room is nothing like the picture I paid for. They dont have free coffee and breakfast is horible only had bagels and muffins. Staff wasnt nice so I ended up checking out the following day and went to different hotel as I couldn’t stand sleeping on the floor and room full of spiders . Room was so small you could barely fit 2 people a not 3 at all.walls were dirty with so many oil stains and dry bugs it was horrible

Been staying there for years - always, bulletproof.

The location is perfect and the property has been well maintained. I have not eaten at the hotel (my choice for more options). Pool area was clean and well taken care of.

Spectacular hotel. Excellent staff. Nice pool and workout center.

What a wonderful experience from check-in to the meals. The king suite was very nice. The room was one of the nicest staying in a chain hotel. The staff were all very friendly.

The bathroom had no exhaust fan and you could hear people walking in the room above you, which interrupted your sleep.

The entire staff from front desk to the bartender had excellent customer service. Clean and comfortable rooms too.

The hotel is very updated and clean. Excellent customer service and our room was just what we requested.

Nice place, nice room. All went well

Very comfortable stay for us.

Very clean. Nice staff. Would stay again!

Front desk staff was very considerate