It was a good hotel for the location and the price. It was very clean too. The reception staff was extremely helpful too. The main challenge was lack of any tea/coffee facility in room and also the coffee machine downstairs was out of service although restaurant downstairs allowed us to buy it and take it up ourselves. The other thing was the parking facility - although onsite which was great the pathways were extremely narrow and given a big family car it was extremely difficult to move around without hitting a wall or another car.

Clean comfortable and very easy to get to the airport from for an early flight.

Good clean accommodation. Breakfast is excellent and the restaurant in general is good. Friendly staff. Good swimming pool however we found it either too crowded or noisy at times. A little far from the town centre but has good bus links.

Friendly staff and cleanliness

It was great

Comfortable room. A little strange that the main room had a table and four chairs instead of a sofa, but suite was nice.

Nice staff and was able to talk to the staff in English. Big plus was also the AC.

Excelente y buen servicio

Rooms are nice and clean, we booked because we want some time at the pool, we have 2 babies and we were exited for some pool time but the water was extremely cold some sad because was a nice pool, we couldn't get in there toooo cold! Next day we have the best breakfast I had ever had in Spain!! So many options for kids and us, super clean and the personal was extremely kind! Love it!

Need to be updated if they consider theirself 4*

Hotel staff helpful and friendly. Restaurant on site. Not within walking distance of city center.

Hotel was located near enough to airport (about a €20 taxi ride away). The staff was very nice as well. Unfortunately there was some misinformation provided by Expedia. The website stated the hotel had an indoor pool that was heated. The hotel only has an outdoor pool with a bit of cover and the pool is NOT heated (note this is not a "Karen" kinda review, the staff explicitly informed us at check-in when we asked if the pool was heated that the pool was outdoors and not heated). Additionally, the rooms were average at best. We were on the 10th floor and there was a mini ant infestation in our room. The windows surprisingly opened all the way (like a person could fall out if they leaned too far) which unfortunately led to poor insulation and therefore every car honk and acceleration could be heard very loudly in the room. We had a surprise visit from the maintenance guy who apparently came to fix the leg of one of the beds we didn't even know was broken, and when calling down to reception to confirm this required maintenance we realized the phone was not working. Also, due to the time of our arrival (1700) we were not so pleasantly surprised to learn that the restaurant did not offer the standard dinner hours (or even a LA carte/rooms service) we're used to. They closed at 1600 and did not open again until 2000 (which was not great news considering we had 2 hangry children with us). All in all the hotel is rated 4 star but I would rate it meh... 2-3 at best.

This was an excellent hotel to stay in for a full-day Gibraltar visit. We parked our car in La Linea, and walked across the border to our hotel—about a 15 minute walk. Clean hotel with friendly staff and good breakfast food choices. Highly recommend.

Very friendly and helpful staff!

It was nice

Nice hotel good staff

Hotel is too far from everything and no shuttles are provided the airport

This is the second time we’ve stayed in a family room. The hotel is well located for what we needed, visiting family nearby. Onsite parking is a great advantage and well worth the €13 per day to avoid wasting time looking for a parking space. The family room is spacious and clean. My only suggestion would be that they put a lock on the bathroom doors as both times we’ve stayed the bathroom hasn’t had locks.

Spacious rooms. clean, modern hotel. great location

Bad sound isolation in the room , I was in the corrnervroom near lifts and were 2 corridors were joined, could heard people walking, door smashing etc. Bathroom needs updating, but the bed and pillow were comfy. Swimming pool was closed due to not season.There is a charge 13€foUnderneath parking