The Waterside Inn

Explore The Waterside Inn
8,6
Very Good
From 1.172 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

8,6

Traveler Reviews The Waterside Inn

Number of reviews per page
20
40
Top reviews
Dominique
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was polite. The room was really nice. The exercise room was lacking but that did not affect our enjoyment of the property. The neighborhood is great and proximity to Toronto is a plus. Overall it was better than we expected and we will be returning!
Dawn
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lots of nearby parking was complimentary with the room, and appreciated. It was lovely to have a spacious suite with a balcony with lake and city views. A comfortable bed and very clean bathroom and hallways. Central, walkable location near the marina and plenty of eateries . Would book again.
Brittney
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have nothing but amazing things to say about this property. The location is great, the staff are super helpful and the room was exactly what I needed. The combo washer/dryer was the cherry on top to my stay as I was stranded, thanks to westjet. Would definitely stay again.
Jasmine
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place! Conveniently located
Kristina
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very cute Inn and very well situated. However the bed wasn't very comfortable, very hard. And the shower head was sooo powerful it would flood the bathroom every time. Would I stay there again? Yes.
Morgan
icon-
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful location (close to many restaurants and the Port Credit GO station), and great apartment layout with lots of space! Will be returning! :)
Charmaine
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stepping into this hotel felt like accidentally time-traveling back to the 1980s... and apparently gold was on sale. If you're a fan of gold accents, you're in luck—everything seems to have at least a hint of it. The room itself was surprisingly clean and huge, which was a nice bonus. Unfortunately, the TV looked like it was auditioning for a dollhouse, and the only light switch for the room is by the front door. Once you're tucked into bed, your choices are either sleep in the dark or perform the "walk of shame" back across the room to turn the lights off. Bedside lamps? Those are clearly a modern luxury. Don't plan on waking up to breakfast at the hotel because there isn't a restaurant. There are plenty of places to eat within walking distance later in the day, but breakfast requires a bit more of an adventure. On the bright side, parking is free, the room was spotless, and the location is convenient. If you don't mind a healthy dose of vintage charm and can appreciate a little nostalgia with your stay, it's perfectly serviceable. Just don't expect modern conveniences to have made the trip through time.
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Sharen Vanessa
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved: 1. Spacious room, well maintained & clean. 2. Scenically located overlooking the harbor front, 2-3 min walk to multiple cuisine eateries. Improvements: 1. More parking space
Karim
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredible view on basically any side of the building you stay on, especially the view that’s on the same side as the front entrance, with kind staff, ideal location between Toronto and other local fun spots, as well as being a short 90 minute drive from Niagara Falls. My family and I would defiantly go back. Thank you kindly!
Corry
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location! Nice apartment style rooms. Great shower! The bed was hard for my preference but overall we really enjoyed our stay.
Jason
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay. Room was huge. Nice little area with several restaurants and close to the waterfront. Train station is within walking distance
Nicole
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place to walk the waterfront and wonderful restaurants nearby
Shanta
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was perfect, there were many things to see, do, and eat within a very close proximity.
Carol
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent stay as always.
Elena
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I am giving this hotel 3 stars because I was not informed that the hotel was undergoing renovations. The balcony window in my room was completely covered by a tarp blocking the view and making the room feel dark and closed in. Other than that the room was clean and comfortable. Better communication about the renovations would have made the experience much better.
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James
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, modern..nice view
Iryna
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good option for short stay for a night. Convenient location.
Steven
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very well located
Nasreen
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cleanroom, amenities, staff, the view of Lake Ontario from the balcony.
Richard
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, I cannot recommend this hotel after the way they handled a genuine medical emergency. I had booked two nights for $535, but while travelling to the hotel, my 15-year-old son suffered an allergic reaction that required us to go to the nearest hospital emergency department. By the time I contacted the hotel, the cancellation deadline had passed, and they chose to keep the full $535. I understand that cancellation policies exist. However, given the circumstances, they could have offered a credit, refunded one night, or made some other reasonable accommodation. What makes this especially frustrating is that I had stayed here several times before and considered it my go-to hotel because of its convenient access to the GO train and Toronto. I have operated my own successful business since 1994, and I believe this was an extremely poor customer-service decision. They kept the $535, but in doing so, they lost a repeat customer and any future referrals I might have made. Sometimes following a policy may protect one transaction, but showing compassion and flexibility protects a long-term customer relationship. In this case, the hotel chose the transaction.
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