Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.

Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.

We really enjoyed staying here. It was central and easy to get around from. It was a very quick 200m walk to the metro/subway. Also it’s just around the corner from a nice little supermarket where we bought our yoghurt and croissants and drinks for breakfast. The staff were lovely - very polite and helpful and friendly. We loved our room - but please provide a better and larger garbage can. The only one for garbage (not recycling) was super small and in the bathroom. Thank you for a lovely stay!

A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.

The room was clean and beautiful location. Great for walking. The breakfast was wonderful.

One of the best properties we stayed at, they upgraded us to their suite, which was out of this world. It was spacious, multi level, had an amazing bath tub. The staff at the front desk were always very helpful.

The entire staff was phenomenal. I would like to point out Lea and Anastasia. Both helped me tremendously from breakfast (which Lea ran exceptionally) to random tourist questions I had (Anastasia was so helpful and patient). The room was lovely, the breakfast is tasty and many options and the overall vibe was classy but comfortable). I would definitely stay again. The one thing i must point out was the construction. The drilling and noise was present from my first arrival day to my last full day. I stayed 8 nights. I guess bad timing for me because it was constant. No way was I ever getting an afternoon nap. Again, not reflective of any of the staff just,bad timing for me booking during their upgrade. Other than that.....the stay was phenomenal!!! Thankk you !!!

I was not informed before arriving that they would be working all day drilling in the room right next to me. This lasted for my whole stay.

Wonderful hotel, friendly staff, great breakfast, wonderful room

This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!

The breakfast was great. The gym was also a great plus.

Outstanding

Oustanding breakfast. Easy walking distance to all sites.

A very nice, classic hotel in a central part of Vienna.

We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.

Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again

Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar

Everything was excellent

Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.

The hotel, the room and facilities were excellent. Sanjay the barkeeper was particularly outstanding. I would definitely stay here again if I visited Vienna.