Overall Ratings & Reviews Four Points Flex by Sheraton Copenhagen City

Hotel can use some updating. Shower drainage improvement is the top priority.

No amenities- a kettle and tea/coffee sachets would have helped. The breakfast choices were very limited. Some staff at reception helpful and friendly but not all.

Avoid this hotel if you can! I had a deeply troubling experience during my stay at Four Points by Sheraton Copenhagen City. My Apple AirPods, which I had left visibly on the center of the room table, were discarded by the housekeeping staff and later found in the hotel’s external bin station. There was no safe provided in the room, and the security of the belongs are not guaranteed in the room. The hotel is putting a position that guests should fear leaving their belongings in the rooms. So avoid this hotel if you could.

The worst part of the room was, the bathroom smelled really bad because of the sewer pipe in there.That was a serious issue stayed the hotel. Also around the hotel was noisy by young people gathering in the midnight, prevented us well for good sleep.

Nice property close to the train station; clean and tidy rooms; staff were friendly and helpful.

My family and I only stayed here 1 night because we had a long layover in Copenhagen so we did not spend too much time in the hotel, but we slept very well and the room was very comfortable. I would stay here again if I make a longer trip to Copenhagen. Staff was very friendly.

Very small room, very basic. Had to lean over bed to open bathroom door, easy to bash head or arms on TV hanging from the wall right by the door. Bathroom has shower essentially over the toilet, so always water everywhere, over toilet roll, toilet, towels. Shower curtain doesn't cover anything. Reception staff were friendly and accommodating.

Overall everything cost! Doesn’t feel like a VIP property as they don’t acknowledge and don’t offer anything unless asked! Not welcoming either! For the price paid I would definitely stay somewhere else

Clean and cozy room. I would want to use the property again if I visit Copenhagen again.

This hotel was in the perfect location for us. Everything was walkable, we felt safe and despite other reviews our room was very quiet! Would recommend! The coffee shop across the street was also lovely!

I enjoyed my stay here, the rooms were small but the bed was very comfy - it was very close to the train station, though I usually rented bikes from the hotel to get around. It was very quiet in the room despite being on a fairly busy street. Dixie at the front desk was super friendly and helpful. Lots of places to eat nearby, but be aware they close around 8:30-9. I had one instance of a person following me into the hotel and trying to follow me to my room, so while Copenhangen is a very safe city - you still need to be aware. Would definitely recommend!

Its a budget hotel chain. B&B and a bar only. Eveything else will need a short walk. Easy access to Metro and train staion. Staff helpful and polite. Location great for most tourist trips and travel. Bit noisy outside as near student and party areas. 4th time i have used this chain when in Denmar and happy to recommend

The shower is so small that your body keeps rubbing against the questionable shower curtain. No iron, no cups or glasses in room, one pillow, and they don’t keep your luggage for you. Location was very close to main train station which was the best part. Toilet is right under where you put your stuff. Spacious room

Great location near Central station. Easy self check in. A simple room for sleeping and showering. Chrome cast was a nice touch. No air conditioning so it was warm, but the windows opened and there was a good fan. Clean, bed was comfy.

Flawless experience

Like: Very clean and quiet. Don’t like: Small bathroom, no facial tissue. No hair conditioner. No complimentary coffee or tea. Small electric fan, not enough to cool the room.

Very convenient close to main station and room was comfortable althoguh not that big. However, there is no aircon, fridge, coffee making facility or safe which would be a welcome addition

Place was tight

It was quite a spacious room for the 3 of us and suited our needs for our 3 night stay. It was within easy walking distance to many sites. The street was noisy but the room had really good windows that shut out the noise when closed.

Showering over your toilet is not the best, getting out to adjust it and turn it off also impractical. Beds were camping stretchers that constantly moved. Worst room ever, pay extra and go anywhere else