I was told staff would be present for check in until 9pm but a message was sent after we left uk and with no data roaming did not get this, until in hotel snf connected yo WiFi. Late check-in changed to 7pm. On arriving the instructions for getting in for late arrives were not complete in the initial instructions so had to use call button to get instructions to get in. On checkout no one on desk and i think only staff in hotel was cleaner, who could do check out but did not get all details hotel needed for Venice visitors. We felt it was a bit like a ghost hotel. Did not see any other guests either. Room was fine, except shower on second visit dod not have any hot water. and location good for us. Not to far to Piazza Roma and cruise terminal.

Staff was friendly, helpful, and professional. Roomes were small but clean

Friendly reception, convenient to Piazzale Roma. Small rooms, as is typical for Venice, but clean and comfortable. I had no problem with the after-hours checkin - they give you the code for the outside doors and leave the room key for you inside. At night the entrance is off of a very small alley, but not hard to find.

This hotel has a great mix of European charm with modern technology. Very easy to walk to see all of Venice and very close to the train and bus station.

Our reservations at Hotel Falier was great and everything went very smoothly. The staff (Julia) was very friendly and helpful. The hotel is located adjacent to one of the canals, not to far from the "terminal station" (drop off point) that you can walk from...with only two bridges to cross. The hotel is also located within a nice shopping area for restaurants and a variety of shops. All in all we were very satisied with our choice to stay at Hotel Falier.

This hotel was in the right place for my activities. The staff were wonderful, and the breakfast was delightful. The room was just the right size with places to store luggage and clothing.

This is a budget hotel, my room was clean nicely layout, as an economy double room it was small but ideal for me on a short stay. Overall the hotel is nice and what you would expect from a budget hotel. Whilst the outside could do with updating to fit in with the rooms etc. don’t let this put you off. Staff are polite and helpful. Only downside I guess is that there is no concierge after 18.00 so the place looks abandoned. But overall I would recommend this place. There is a lovely cafe next door, serves great coffee and the croissants were very nice. Also a lovely wine bar and restaurant opposite.

Is an old hotel!! Bed was horrible!! Air conditioning never worked. For the price is not worth it!! If I could I’ll ask for a fuel refund!!

Pleasant aesthetic to the building and our room. Modern touches for the AC and bathroom, with a couple minor quirks. The bed(s) unfortunately, were quite terrible. Super squeaky paired twin mattresses that are probably as old as I am. Frequently found hard spots that pinched nerves and caused some poor sleeps. Also, the claim that there's a 24hr front desk is just false. They do offer a good amount of instructions to allow you to come and go and do contactless check-in/out, but there's only someone at the desk for a select amount of hours during the day, and we ran into cases where the individual on staff couldn't help with what we needed.

Staff very helpful, Julia was the best.

Good location.

Wonderful little hotel right on the water, only 5 minutes from the train station. Very comfortable and clean room at a great price. Amazing bathroom with bidet and TV that easily lets you cast your phone for night music and movies. Service was great and the staff was super kind. Highly recommend the bar beside the hotel (AL 133) we went there for a quick cappuccino and apricot croissant every day.

Quiet location but conveniently central. Near to bus station.

Staff very friendly and the hotel is in a great location!

It was an amazing location. Easy walking distance to train. But in a slightly quieter area, still with great food and groceries around.

Staff were very pleasant

Cozy and quiet

Very clean room Kind staff Near

Property was ok, Elevator was broken

Nice shall hotel