We enjoyed the breakfast. Not bad for the value. Wished they had a full menu restaurant. Friendly.

Trier is so beautiful and the town square is vibrant and fun, and the location of the hotel for access was excellent, restaurant staff and breakfast was excellent, front staff were excellent! Room bathroom was tiny, as is often in Europe, but shower would be difficult if you have mobility issues. The tub is a bit taller to step into and then you have to reach around the half glass partition to turn on the shower. But then the glass partition did not keep the spray inside so we always ended up with a big pool of water on the floor. Towels weee quite small compared to other hotels we have stayed in while in Germany. Plug ins are limited in the room. Bed was very comfortable but the pillows were not very comfortable.

Great location. Quiet inner city retreat

Room was very large and comfortable for European standards. Breakfast buffet was outstanding! Staff were courteous.

Clean room and great breakfast. Staff were attentive but would be nice if there were more facilities for kids

The perfect location for a couple of days in Trier. Hotel is

Really good service, easy walk to city center.

Conveniently located hotel. Property and rooms were nice except for the lack of plugs for charging.

Traveling through Europe for 77 days and this was least favorite. Most expensive and fewest amenities. Air conditioning was poor, no coffee in room, pretty bare bones for a high price. This is in comparison to every other hotel we’ve stayed in this trip. No charm

Very solid, well run hotel. Rooms are on the smaller side, everything works well and is well maintained.

This is a beautiful hotel right in the heart of the lovely city of Trier. The room was immaculate, spacious and comfortable. The staff were very helpful, and I even received a complimentary bottle of sparkling wine simply because it was my birthday, during my stay. I have stayed in few finer hotels.

We did not have air conditioning working consistently.

Disappointed that the extra bed was not ready for us despite reception knowing that it was a room for 2 adults and a child at check in we had to go back to reception to get a child’s bed. The hotel says that children stay free, but that was not our experience as my friend had the room next door and she paid less using the same booking platform and we booked at the same time.

Comfort rooms are very loud. Exec room is nice. Check in staff were challenging and then didn’t follow through. Instead we had to come to recheck in and change out keys. Silly and I think there a bit of the front desk manager was being snotty and took it out on us. Bar staff and others very nice.

The staff was very friendly and helpful. The hotel is just on the edge of the old city...so convenient to walk to the plaza and the old roman sites from this hotel

I stayed here in 2016 when it was a 3 star hotel. Now with the new renovations and new design of the interior of the building it is truly a 4 and a half star hotel. The restaurant and bar staff were very friendly and pleasant. Great dinner menu. Will return and stay here in December while I Christmas shop!

Overall good experience. Would recommend to add more coffee makers to the breakfast are.

The hotel is in a good condition and the location is in the heart of city center. The gym for a hotel this size is a joke. People outside the area were singing well after midnight disturbing the sleep. The bar service is poor. Will stay in Ibis next door for a lot less money, similar location and facilities.

Schlechter Geruch von altem Urin im Bad. Musste die ganze Nacht das Fenster offen lassen.

Great stay and very convenient!!!