Great hotel, overall excellent experience with super friendly and helpful staff (especially Carlos and the red level team)

A very good stay! The room was fantastic and the staff very attentive

I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!

Clean room with great service

Views, pool, quiet rooms

Excellent

Great property

We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations

Overall fantastic experience. The staff was the highlight in all areas.

Great location and service. Beautiful property!

The hotel felt outdated, and the room was quite dark. There were no basic amenities in the bathroom—not even cotton pads. I also noticed a lack of cleanliness in some areas. Overall, it promises luxury but falls short on actual quality

Nice hotel

good

Fabulous staff very friendly and attentive

We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.

amazing staff from check in to staff at restaurant and bar—highly recommend

Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!

Beautiful property with amazing service in a magical location! We will be back!

Nice staff

The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.