Great location, just near tram and metro station (although the station has a really really confusing layout). Excellent glazing - so very quiet, despite being on a busy square, with trams running by. Really effective air con, which was very much needed. Staff were exceptionally pleasant and helpful. The main thing we didn’t like was the size of the room: there’s insufficient space to open a suitcase and we bashed ourselves on the TV every time we walked past. Also, we asked for replacement paper cups on our second day, to make fresh tea in, but we were told that there weren’t any and were just pointed towards the tiny cups for the water dispenser: no good at all for a hot drink !