Overall Ratings & Reviews Holiday Inn Express LEBANON by IHG, an IHG Hotel

The TV situation is very dated. No streaming apps of any kind

Good stay, Erin was great!

Very accommodating

Very nice

Next to busy highway. Lots of traffic noise all the time

Clean and friendly

After a long drive that day, I was able to relax and get rest.

Clean rooms

Everyone was friendly, very clean , excellent breakfast buffet variety! My bed was firm but the other people in our group complained of soft, lumpy, slated feel of mattresses and pillows lumpy.

Great

Staff

We arrived late in the evening, check in was quick and easy, room was clean. We were in a handicapped accessible room which was nice, but the shower wasn't the best. Breakfast was good and lasted until 10:30, which was nice. Overall a great experience.

For the price, good hotel with friendly staff.

Property was clean and orderly. Thermostat was set really low upon arrival so it took several minutes for the room temperature to be comfortable

They are pet friendly according to their website, but when u get there u have to sign off that your pet will not be in room alone or anywhere near the breakfast area. I can understand the rules for the breakfast area, but u cannot go anywhere without leaving your pet behind. Rules are rules, but u should list these on your website. Also you have to put down a additional deposit, plus the $30 pet fee, I believe it was a 100? Deposit. I went on their website, and no mention of the additional rules or deposit.

Hot tub was not working properly. The door would not latch unless the door was physically pulled closed. This is a security issue.

Nice staff, good place, good value

Everything was great except the hot tub was broken

Nice

We stayed here on our way home from Florida. The hotel staff was friendly and the room and hotel were very clean. The breakfast offered multiple options of both hot and cold foods. Would definitely stay here again.