Ok

The location, property, service, food and staff were superb. However our room had several issues. We arrived at midnight and the water was not running. So we could not even flush the toilet. They sent a plumber who told us the water was shut off due to some maintenance. While this is not Unreasonable, they should have let us know as soon as we checked in or give us another room that worked properly.

For the past 5 years my wife and I have stayed st this location at least 2 times a year as we travel between Houston and Puerto Escondido Mexico. It is a delightful experience.

Edifice antique besoin urgent des renovations

Big outdoor space to sit and relax.

The rooms are dated but the overall experience of staying at such a wonderful property makes the experience worthwhile. Everyone should stay here at least once.

Great property!!

I arrived 2 hours before check in time, the room WAS READY, but I had to pay of I wanted to take the room early.

Las instalaciones las considera adecuadas para el tipo de propiedad.

It was really bad. The place was dirty and old, and there were cockroaches (photo attached). I tried to cancel my stay, but I spoke to the front desk, and they told me that Expedia would have to contact the hotel. I contacted the Expedia helpline, and they told me they had tried to contact the hotel, but there was no answer. The front desk staff showed very little interest on helping me they were just indifferent.

I love the hotel

The property was beautiful. It definitely resembled an old school hacienda. The restaurant staff was so friendly and the food was amazing. Our courtyard room had a door that went straight into the courtyard and the peacocks in the area were gorgeous to look at.

Nice classic-mexican hotel right next to the highway, very convenient and close to many popular destinations. The gardens are very pretty and so is the lobby, rooms are a bit simple and a bit outdated but clean and the staff is very nice

Great stuff and service

The rooms are very old.

The service is good and the staff is very friendly but it is a old building with no maintenance or refurbishing facilities.

It’s a misión style hotel. So don’t expect a modern hotel style. It has a convenient restaurant that offers breakfast, lunch and dinner. The only negative encounter was my room outlet was very limited to 2 working outlets. But overall I chose this hotel because my sister lives 2 minutes away.

El servicio al cuarto era un poco tardado y muchas veces no traian exactamente lo que pediamos, aparte de eso excelente

Room too far from entrance

Only minus is that the water for the showers is not hot enough