Overall Ratings & Reviews Residence Inn by Marriott Holland

New, clean, nice. We enjoyed the stay completely.

Everything was perfect as always

Beautiful place to stay. Slept as well as if I were home. Thanks

They made my baby a little snack basket and wrote her a birthday card! It was so sweet! Staff was amazing!

The thermostat was broken and itvwas freezing in the room. We checked in late in the evening so we just muddled through. The staff and the room we great!

Staff was helpful and very friendly. The room was ready and spotless when we arrived. We enjoyed a relaxing quiet night.

The pool was closed due to a failed pump, which was unfortunate because one of the reason we stayed there because we have kids. Staff was understanding and gave us a small discount.

The Staff was very helpful, they understood about our dog and helped out. I can not say enough about our stay. Very clean and up to date.

Our room was decently clean but needed work, I had to use the top of the refrigerator for some of my food items and it was dirty so I had to clean it. The microwave had large grease drops that were not cleaned prior to our arrival so I had to clean it. The vanity cabinets were dirty with some brown stains and still had the white powder from the plaster from when the room was renovated, I also lightly cleaned them. I needed to use one of the pots and it had residue from the previous uses so I had to clean that too. The ironing board had many pet hairs and I found many pet hairs around the room on top of the furniture. The couch had the left arm rest broken. The linen for the couch mattress had a strong body odor smell. The pack for sweetening the coffee was opened so I tossed it into the garbage since we couldn’t use it. I didn’t take pictures of everything, just of a couple of things but mainly for our protection since the fridge door was dented and the couch arm was broken.

The property looked new, the staff were very helpful, and the room was spacious and clean. We appreciated the laundry facilities.

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Easy drive to downtown Holland and other nearby cities, South Haven, Saugatuck, etc. Staff were very friendly and helpful. Very clean and thorough cleaning of units observed. Nice to have kitchen available for a longer stay with refrigerator, glasses, silverware etc. available.

Out in industrial area but close enough to Holland restaurants and shopping. Nice newly renovated facilities. Breakfast and plentiful nearby parking included. We enjoyed our stay here and plan to stay here again.

Minor faulty fire place and tv issues. Aside from that great stay and nice staff.

Very nice staff and place was very clean and updated however the location was a little hard to locate in industrial area it was in but do understand why it is in this location for business purposes.

Bathroom was not so clean (prior resident’s hair on floor behind the door & in the shower). Otherwise stay was ok.

The ice maker in the refrigerator did not work, and they do not have ice machines. The elevator got stuck with people on board.

Like hotel

Newly remodeled, clean and quiet. On the negative, spa has been removed (not mentioned on website) and very expensive for a weekend stay. We would have stayed 2 nights (and spent more overall) if it was somewhat cheaper.

Good etablisment