Overall Ratings & Reviews Independent (SPHC) HOTEL FAIRCHILD, an IHG Hotel

Nice breakfast.

Would stay again

The smell of black mold permeated my room. Had a nightmare for the first time in a long time due to having to inhale it. Was fairly clean but that smell was a bad experience. Staff could have been more attentive. Overall was an okay hotel.

Very clean and nice/responsive staff

Very clean, new, safe, and comfortable.

Very clean property. It’s right off the freeway so very convenient. Rooms were clean and we loved the room toiletries provided (they use dove). A short drive to downtown Mountain View.

Nice Stay

Excellent overall except the TV that’s not working.

I was not happy that I discovered ants crawling all over the bathroom shower on the morning when I checked out.

Ants in the shower / bathroom

Very clean facility, good rooms, comfy bed.

It was very clean and the Hotel manager was helpful.

Convenient and economical place to stay in Mountain View.

Very clean!

Everything is New here. Everyone who works at this property is delightful.

Met my needs

The main reason we stayed here was because it was close to where we needed to be. To our delight, it was newly remodeled (at least it looked like it), super clean, and the staff was really nice. We had a pleasant and relaxing stay here. Highly recommended!

Nice and quiet. Near downtown

Very clean and modern

Hotel was under renovation breakfast area closed and no vending machines. None at the desk at 5 pm. Desk person came out of a nearby room from a nap after I called the hotel multiple times and rang the bell for a half hour. The sleepy lady checking us in offered no apologies and no direction towards our room location. Terrible hotel experience.