Overall Ratings & Reviews Penz Hotel West

Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value

Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.

It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.

Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.

Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.

I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel

Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.

Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!

Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.

The front desk and breakfast staff were wonderfully helpful.

This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!

Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.

This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.

Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again

Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.

The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.

We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.

5 minute walk to airport