no microwave for our pizza subs

Had a good time at this hotel. I liked the hotel room and hard wood floors very nice. The hot tub was excellent and the steam worked well.

Easy access to the ski shuttles. Clean room Good hot tub Friendly staff

Good

Belle chambre, ménage fait à tous les jours sans demander, nouvelles débarbouillettes tous les jours, le personnel est accueillant.

Awesome Staff location room . Best.

Front desk

Good service decent room

very clean and nice staff

Very clean hotel. Comfortable beds. Friendly staff. Walking distance to downtown Banff.

Large room , loved the high ceiling

Great location excellent staff love it .

Excellent Staff members , great supervisor Elmer and all his coworkers made my stay memorable

Room is clean and spacious but we can hear the people outside the corridor

Very nice

Clean room and free upgrade

Fine

Staff and amenities

Great spot!

Deluxe Room was considerably smaller than portrayed, and the bathroom barely big enough to fit one person. The on-site spa was mediocre, especially the sauna, which was set to a lukewarm temperature (about 125 degrees F) and would have taken at least an hour to heat up to a proper temperature. No breakfast on-site. I am likely to return to Banff, but I will find a better place to stay.