The resort is dilapidated. The rooms are outdated and nonfunctional. Sliding glass door to patio did not open and close. No patio furniture. Broken bathroom window, shower door leaking had to use multiple towels to prevent slipping. A Tech was called to fix problems. He used clear tape to seal gap in doors. Toilet, shower and wash sink was stained with urine and mildew. Food and service was horrendous. My son caught food poisoning from the unsanitary conditions. In the restaurant. Horrible all around. Front desk seemed overwhelmed, had no resolution for us. We had to check out early due to safety concerns.

Muy buenas instalaciones

search some tips with AI before coming :D

Good for families with kids.

What I like about the property was the staff very helpful and always willing to assist shout out to Juan in the town tower reception and Niurka in guess services excellent customer care. AC in the room was amazing and clean little outdated but ok

The resort was unclean, bunch of hidden costs, food was disgusting. I had to leave the resort 4 days earlier because I hated it so much, they would not give me a refund.

I loved it all except I didn’t receive a happy ending on my massage Besides that I give it 10’stars

My experience wasn't pleasant when I checked in. One member of the hotel who approached me was very aggressive trying to show us the hotel, for some kind of membership, and because, we refused to do it, didn't let us do early check in and wait at the lobby for an hour and a half or I had to pay $12:00 for early check in, but, we checked out at 8:00a.m instead of 12:00p.m and didn't give me any refund for those 4 hours I didn't use. The room was very clean, the bed vey comfortable, I was disappointed about the adult shows at night, really I didn't saw any in 5 nights I was there, only had some kind of trivia. I came back with a lot mosquito bites. The buffet has not variety, every day serve almost same food. The rest of the staff, beside the member at the check in, very nice and Ms. Niurka, from customer service has exceptional customer service skills; she minimizes the bad experience we had at check in. She knows how to resolve difficulties smoothly. Also mr. Jose from the buffet area, was very nice and courteous. He was very diligent to help us when we need it.

Beautiful place, nice staff.

Cobran como un resort de alto nivel, y la verdad la calidad de servicio y de las instalaciones es bastante deficiente. La atención de algunos empleados deja mucho que desear. Para mí no es recomendable.

Very family friendly, clean, great accommodation à and amenities

personal atento y amable pero mal capacitado. desorden y poco claro horarios de area kids y restaurantes. comida basica..arroz pollo y platanos. algo dd frutas pero mucha ensaladita. vasos de plastico descartables para ahorrarse el lavado. pocas opciones de bebidas. coca zero solo en restaurante en horarios limitados. sino todo con azucar. las playas no son como en las fotos. de blanca no tiene nada. arena negra. podria seguir horas.

Me gusto la variedad de actividades para los niños

La habitación en la que nos hospedamos en el Town Center debe ser mejor amueblada. Tal como está no dan ganas de hacer el tour para ver si compras un apartamento o no (de hecho, no hicimos el tour). La habitación tiene potencial. Por otro lado, les sugiero que contemplen poner snacks en el área de la piscina para visitantes del Town Center. Las bebidas están muy bien pero faltan los snacks. Eso les podría ayudar a bajar la cantidad de personas en los restaurantes a la hora del almuerzo.

Excellent customer service. Variety of food and delicious . The staff were always ready to help. Very friendly. Night time shows were amazing, very professional. They have activities in the pool and beach to keep people active. Thank you Playa Blanca Resort.

Reservamos para playa Blanca Resort no para town center, iba con una persona discapacitada y no se tomó en cuenta la petición que ya se había solicitado Los baños no tenían jabón y faltaban toallas

The grounds of the property were well maintained. The living quarters, specifically the TownCenter was extremely outdated and furniture was falling apart. Over all the food, activities, pools and beach were worth it. You must try the salt water pool. It's the largest one in the country from what I was told by a native Panamanian.

Family friendly. There is something for everyone here, from the many pools and water slides to the water activities, beach and if you're a foody there's 3 meals provided with snacks in between. My only wish is for more staff members to be bi-lingual (English and Spanish).

Las instalaciones en general desde la habitación hasta las áreas comunes se ven muy deterioradas. Los bordes de la piscina tienen moho, los ranchos están tapados con lonas, los muebles de las habitaciones están en mal estado, el aire acondicionada de la habitación no enfría bien y hace ruido al igual que el inodoro que no deja de botar agua y hace ruido toda la noche. El piso se siente grasoso. Adicionalmente los horarios de las áreas comunes están fuera de lo normal, que la piscina no se puede usar hasta las 9am y el servicio del bar a partir de las 10am, es decir que si me quedo una noche de estadía tengo menos de 2 horas para hacer uso de las áreas ya que a las 12md se entrega la habitación.

Sadly the property is not maintained or advertised as pictured. Room not clean, air condition not working properly. Hot as an oven! Staff is Awesome! Food is only so soo, coffee’s great! Pools are nice. I booked a room with access to the salt water pool. What a joke! Roped off small space, just like a baby pool! I’m not recommending this property.