Overall Ratings & Reviews Phāea Blue - Small Luxury Hotels of the World

The staff at Phaea Blue and the location are what made our trip so pleasurable. The resort feels like a village on the hillside. The area is quiet and the village of Plaka is close by and walkable. We ate their each night and the food in Plaka is superb! We booked a Luxury Bungalow with pool and sea view which was delightful and lovely after a hot day on the beach. Will return.

Absolutely stunning and perfect luxury hotel. Has everything you need, the facilities and space look and feel great. Staff is second to none and food was terrific. The highlight is the private beach and perfect view of Spinalonga.

The property is very nice BUT the staff is what makes this resort OUTSTANDING. Thank you to everyone for the Greek language lessons and taking care of all our needs.

My stay at this hotel in Plaka was nothing short of perfect. The staff were incredibly attentive, always ready to assist with a smile, and made me feel truly welcome throughout my stay. The hotel itself is absolutely gorgeous, with stunning views that took my breath away every day. The food was outstanding, and the breakfast was especially delicious, offering a great variety to start the day. This is easily the best place to stay in Plaka, and I highly recommend it for anyone looking for a beautiful and relaxing getaway!

The Phaea Blue Palace is amazing. The staff, the rooms, the dining are all superior. The staff is so helpful and kind. The view from the rooms are peaceful and breathtaking. It was a wonderful experience.

Very Nice :)

The property is old and lacks basics in the rooms. No connection to the TV, no speakers for music, no iron It’s about time for a refit and restyle

We stayed three days and we were sad to leave. The food , drink and service made the resort special for our 40th wedding anniversary.

My wife and I were quite impressed with the hotel facilities and super professional staff. We celebrated our wedding anniversary and enjoyed an exceptional time. We ate at the Isola and Andos restaurants. Food cooked over wood fire tasted subliminal. Best option to stay in the Plaka and Agios Nikolai’s areas

I enjoyed my stay. Beautiful resort and stuff is very polite, helpful and friendly! Perfect spot if you are looking for luxurious and relaxing vacation.

We enjoyed our stay at Blue Palace. The staff is very friendly - especially the parking staff. There are lots of dining options on the property. The location is great. It is close to Elounda/Plaka, but not too close so it still feels private/peaceful. It has tremendous potential. The breakfast buffet is great - tons of options. Our only complaint is that everything feels very dated. Also, the 'private' pools are not very private.

Upon our late-night arrival, the staff showcased commendable hospitality, accommodating us gracefully. It set a positive tone for our stay, making it all the more disheartening to witness a dent in this welcoming facade: two young girls at the reception who consistently came across as standoffish. Their demeanor starkly contrasted with the other reception staff members, who were consistently amiable and proactive. A standout amongst the staff was the concierge. He was not only resourceful but was the epitome of warmth, making him the most pleasant to deal with. His efforts significantly enriched our experience, and it was evident that he took immense pride in his role. However, the overall charm of the hotel was dampened when we discovered the state of our private pool. A layer of green algae draped the rocky sides, suggesting a clear lack of maintenance. For a facility that's promoted as a highlight, it's paramount that it remains in pristine condition for guests to enjoy. Housekeeping was a roller-coaster, varying from immaculate attention to detail on some days to a cursory tidying up on others. The most unsettling issue came during checkout. To our dismay, we identified charges on our final bill for items and services we never availed. While the hotel was prompt in addressing and rectifying the mistake, such oversight raises questions on attention to detail and accuracy, both crucial in the hospitality sector.

We returned from 6 night stay. Beautiful large resort hotel. Friendly, welcoming and helpful staff. Our bungalow room with patio was roomy and lovely view. Pools amazing, food delicious. Nearby to two villages, one within walking distance with nice restaurants. Hotel just over an hour taxi from Heraklion airport but worth it! The beach is stones but access from marina. Water crystal clear. Plenty of activities. We went to the full moon party which was fun, dj plus fireworks. My only negative would be the holding of the Sun loungers at beach. Apparently not meant to book, but they were being held with towels, books and beach bags from 9.30 until after 2. This is unfair to other guests and could easily be monitored by the towel staff.

The Blue Palace is one of the most exceptional, stunningly beautiful hotel in Crete. Property cleanness but especially the staff, professional and very kind attitude makes this place even more special. Definitely a five star hotel.

Great staff, very clean, perfect view, and couldnt have asked for better service quick response time with all needs! Thank you

I never take the time to leave reviews, but for this property I will. It's a spectacular setting, like blow your mind, and the service was outstanding -- luxury all around. Small examples -- the piano playing durning the gorgeous breakfast, live music at night, the speed boat you can hire at the end of the dock. Rooms needs a tiny bit of updating so ask to stay in the newer part of the resort, which I didn't see but assume furniture and fixtures are a bit more to date. Other than that, I couldn't believe how incredible the place was for the price...

This hotel was amazing. The staff was very friendly and helpful. The breakfast buffet had a lot of great options. I would highly recommend this hotel to anyone.

We went for our anniversary and the experience was simply fantastic. From the second we arrived we felt welcomed and taken care of. The beach was amazing! The service outstanding. I would highly recommend

Highly recommend this resort. Staff friendly and responsive. Food at resort was great. Views are tremendous. Really a top-notch experience.

The setting of this property is stunning. It sits in its own gorgeous bay across from an old leper colony. There are no other hotels in sight, which makes the views from the many balconies within Blue Palace Elounda even more enjoyable.