Overall Ratings & Reviews Golden Nugget Laughlin

Great

I needed help in the garage and a little extremely friendly security office helped me and my wife when she was feeling sick. It was Monday June 30th on the 3rd floor around 8PM. Thank you to that security officer

It was a great experience! The only problem was on the 2nd day the main elevator was down.

Bath tub was always nasty could shower

The restroom toilets was running the whole time and the restroom smelled really bad the phone didnt work to call housekeeping or front desk the elevators didnt work so we had to use the stairs whole time.

very mediocre. nothing special. halls were dim and freezing. bathrooms were also freezing, and floor was cold. would be nice if they provided slippers

AC in room was poor felt humid. Bathroom have water damage on walls above faucets. Maid services come very early and if you are in the room they don’t come back to clean after you leave room. No microwave. Fridge didn’t keep waters very cold. Wood floors no carpet. Positive full bottles in shower for body soap and shampoo.

The bean and bread.

I liked the location. I liked the restaurant options. I liked the staff, including the maintenance staff, the registration staff, and the housekeeping staff. I commend all of these individuals. What I did not like was the arrogance and attitude of the bellhop staff. They are the first impressions of the hotel. They would not have survived day one at the strip. I never received a 'Thank you' for a generous tip, arriving or departing. I was a bellhop in Saratoga Springs, NY. I knew how to hustle. Fire those people, or at least replace them with the kind people in Housekeeping or Maintenance. These are the people who give the first impression. All of them are an embarrassment to your hotel. Get rid of them.

Valet/bell and front desk were great but the west rooms were terrible. I wont be staying there ever again.

Felt very comfortable with staff

It was okay, rooms very old smelled bad. Horrible beds

Yo

The hotesl its awesome!!

Hotel needs an updated

Rooms need to be more sound proof

Convenient & comfortable

The rooms need better maintenance. The rest room smelled and the tub was dirty. The was dust. The fridge didn't work

Property update is in progress, but very nice! Clean and quiet with a helpful staff. My parents had to call to get a blow dryer brought up. It was brought right away, no hassle or fuss. Lobby is beautiful and best of all no musty, smoking smells.

Been staying here for 8 years every summer. Love it