Overall Ratings & Reviews Mokara Hotel & Spa San Antonio

the staff was so helpful from the moment we walked through the door.

Super nice jacuzzi tub in spa room.

Loved staying here. Amazing staff very helpful and friendly.Great view amazing amenities.

Fantastic !! High end, emasculate, perfect River walk location !!

Staff was EXTREMELY nice & catered to everything you would need or want. Went above & beyond.

It was a wonderful experience! It was my wife and I 5th Anniversary, and we couldn't have gotten a better hotel in San Antonio! We will be staying there again in the future!

The service was outstanding. Only problem we had was one of the elevators was out of service so we had to wait a little longer. But I would recommend staying here.

Great every visit.

We really enjoyed stay, so convenient to river walk and restaurants. Everyone was so nice!

Excellent staff and service.

Everyone was very friendly and the customer service was great. The room itself was very muggy and warm, even with the AC on 69. We asked for them to look at the room to see if that’s normal and I guess they did while we were gone, but nothing changed. So I’m not sure if the muggy wet stuffy feeling is normal for each room or if it was just ours. Otherwise it was a great stay and I can’t brag on the customer service enough.

This was our first time in San Antonio and if you need somewhere to stay this is the place. We were celebrating our anniversary plus a birthday and this place made us feel so special. We’re definitely coming back.

My husband an I were impressed with the level of service we received as well as the cleanliness and helpfulness of all the staff members! Excellent location on the Riverwalk!

The only thing

Our stay got cut short as my son got sick. Unfortunately, we had to leave a day early. One would think that the manager would approve a refund for the one night that we did not stay at the hotel, but that was not the case. Instead, manager Christopher Blaha lied and said he would refund us, but in the end, that was just a lie to get me off the phone. VERY bad business Chirs. Me and my family travel all the time. I can assure you, we wont ever be staying at a Mokara Hotel ever again.

Central location good spa

10 out of 10 of experience from pre-arrival to the moment we left. The staff were very helpful and attentive to our needs from valet, to housekeeping to front desk. They helped make our first anniversary very special and memorable. Hands down the best stay we’ve ever had anywhere, I mean they were good even down to the little details. HIGHLY recommend. We will definitely be back.

We love this hotel. Alley was waiting for us to check in. She was absolutely amazing. She gave us an upgrade which did cost extra but is was on the river front and had a balcony. It is my granddaughters birthday and they brought her an amazing dessert to the room and wrote a sweet little note for her. We love it here!!

It's always a pleasure staying at the Mokara when visiting San Antonio.

A Truly Five-Star Experience in San Antonio! We came to San Antonio for a wild cowboy wedding and were so pleasantly surprised by our recent stay – it truly felt like a five-star experience rather than a four-star! From the moment we arrived, we were enveloped in a feeling of comfort and luxury that made our trip even more special. What truly set this hotel apart was the exceptionally friendly staff. Every interaction felt genuine and warm, making us feel like we were coming home each time we walked through the doors. The small talks and personal touches were incredibly appreciated. A special shout-out to Nicole at the front desk – she was an absolute gem! She remembered us every single time we came in, which added such a wonderful personal touch to our stay. We totally enjoyed every aspect of our visit and left feeling refreshed and incredibly well-cared for. We definitely will come back again.