Best place i have stayed

The location was excellent. Near Metro mover and walking distance to a lot of restaurants. Hotel was very clean. Didn't like the inconvenience to go to different elevators to go to your room.

It was a clean beautiful property , didn’t seem like much of their amenities were open during peak times and they nickle and dime you for everything. Staff is so so it seems like they gave us the run around because they aren’t all on the same page when it comes to information about most basic things. Heavy language barrier. An Elevator was broken everyday of our stay (5 days). Definitely not worth the price in my opinion.

Excellent hotel- very trendy, excellent size rooms and bathrooms, stunning views and helpful staff. Extra point for the excellent choice of toiletries in the bathroom. Not great- Early check in was $100 per room, pool is in building next door (not super convenient).Free/walkable distance to the nearby public transport. Very good room service.

Good location

No upgrades and uncomfortable pillows and bed

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The service is fantastic! The rooms are very nice.

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The stay at Hotel AKA was a wonderful stay. The premises and rooms were very clean and aesthetically pleasing. The property was beautiful. The bed was super comfortable and I’m usually picky about the shower gel and shampoo provided but these were excellent quality and I loved the smell. I enjoyed the pool as well. I would definitely stay again but next time for longer.

Good

Great hotel for solo travel

TERRIBLE! The restaurant forgot our food order until we reminded them 40 minutes later, and then we had to wait another 20 minutes. We didn’t get the food credit we were supposed to get. We arrived early and asked about early check in, and were told the room would be ready “soon”. Almost five hours later, at 3:57 pm, the room was finally ready. If we had known it would take this long, we would have gone out, but we were constantly told it was “almost ready”. Room didn’t have sheets for the pull out bed, and the front desk seemed confused as to why we would need sheets. We were supposed to get bottles of water at check in, and we did - tiny, tiny little bottles of water. No complimentary glass of champagne as promised. To get to our room on the 16th floor we had to take an elevator up to the 25th floor and then another elevator down to 16, and each elevator took a long time to get there. I would never, ever stay here again. The staff seems confused about what it means to provide service.

I really love this Hotel

The front desk staff is pretty terrible and unfriendly. Overall, the service was bad. When i arrived, no one greeted me or spoke to me and when I asked why they said “we’ve had a long day”. I had just flown 14 hours on a red eye to arrive here, so that was tone deaf. I didn’t receive my VIP amenity due to staff unresponsiveness. None of the room phones work either you have to text an automatic answering service to get any type of service so I couldn’t order extra towels, or room service or anything. It’s just odd. I wouldn’t stay here again.

Love the location of this hotel… Easy walk to great restaurants & only a few minutes more for even more shopping and dining experiences. Our room was comfortable with a great view… Divine bed and large, well-stocked bathroom. Valet was outstanding ensuring our car was always ready.

Getting to room is a pain. Taking elevators from front desk to 25th floor and then walking around to other elevators to go down to room is unusual. Our panoramic view was full of buildings under construction and not very appealing. The glass windows must be very thin because we were on 16th floor and could hear motorcycles and pounding music from cars until early morning hours. Our toilet was not flushing the best and overflowed the day we left,

Good ambience! Nice accomodations! Friendly staff!

I liked the pool. I didn’t like how you pay extra for hotel fees and you have to pay 30$ to park just for 6hours! Ridiculous! Breakfast wasn’t free at least something to drink and a bagel. I asked about a food voucher and didn’t receive one. Normally when I stay here I speak with Sergio sad to see he’s not there anymore the staff wasn’t helpful elevator was broken!