Overall Ratings & Reviews El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Our first time atan all inclusive, we were really impressed. The place was very clean, the staff excellent the food was good, transportation on the large property was great. The transportation from the airport was not good, we had to wait a long time and although my wife speaks fluent spanish, the communication was very poor. Lots of staff standing around and not really helpful. From the hotel to the airport was excellent.

I did the spa. Not sure if it was a VIP amenity, but it was wonderful. Thanks expedia. For the price we paid, it was worth every penny!!

Everything was incredible! Can't wait to go back.

The property is absolutely amazing. Beautiful landscaping and culture filled architecture!

The quality of f&b was really good. The rooms look tired and old but are clean. The check in check out process is terrible, same as the internal transportation (golfcarts) be prepared to walk walk and walk since the carts do not stop to pick you up they seem always in a rush to get somewhere

We had a phenomenal time! The grounds were stunning and the staff was even more impressive! The food options were impeccable. Can’t wait to come back!

Everything in the resort was great .

This was for our first-year Anniversary. Everyone from General Management to the Bell Staff has been excellent. Everyone is kind and helpful, plus there are some great food options. We will be back!!

Overall, I would rate this property very highly and would return. My husband and I went for 4 nights for our 10 year wedding anniversary. What we liked: -Different pool options depending on if you wanted more activities or quiet -The food was DELICIOUS and so were the drinks. Sometimes food is not great at an all-inclusive and we were blown away by almost every meal! -The grounds were so beautiful -Beachside couples massage and water therapy journey at the spa were amazing -The nightly shows were really fun and entertaining What we didn't love: -The communication. We were told the poolside cabanas were free and first-come, first-serve. We got all setup one morning and the waiter quickly asked if we had a reservation and that it would be $50 to rent the bed for the day and $250 for food/drink service. So we gathered all our things and moved spots and felt embarrassed. -We attended the sales presentation to get a free couple's massage. Initially were told it would be 60 minutes with lunch, then arrived and were told it would be 90 minutes, were there in total 2 hours without lunch. We just wanted to get on with our vacation. Overall, we would definitely return and loved the friendliness of the staff, the many restaurant options, and the entire experience.

Excellent

It was a great place to relax and wonderful staff.

Big resort. Plenty of options.

Property grounds was beautiful and clean. Staff was veey freindly.

This property was a perfectly balanced adults only but still lively spot. There were so many food options and the property was beautiful. No complaints!

We thoroughly enjoyed our week stay at El Dorado Royale Resort!!! The pickup at the airport was smooth, the resort was awesome with a beautiful oceanfront walk, our junior suite was right on the ocean with a beautiful view, the staff provided first class service and we enjoyed the many dining options. We liked it so much we will be back next year!!!!

Everything is perfect for vacation. Especially, I really like friendly and kind staff. I will definitely visit again!

Overall amazing

The landscape is beautiful. The staff is friendly and welcoming.

Property was always clean, they cleaned the room twice a day and the mini fridge was always stocked. Food was great. Lots of options. Entertainment staff were fun and engaging. Transportation to and from the resort was easy with Lomas. Did wish they did the on site xenote tours more than twice a week because we were unable to attend due to trip arrival and departures.

Hotel employees were great. Food was good variety. Pools were clean and no problem getting space to sit. Room was always cleaned. Room service was fast. Could have some more entertainment though. Loved the bike tour. Educational, fun and entertaining. Enjoyed taking the little buses throughout the resort. Totally relaxing holiday. Will go back.