Overall Ratings & Reviews Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.

Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!

Nice place would stay again

Very good close to restaurant

Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.

My family

We were in line to check in with an 87-year-old who needed to use the restroom, and we were told to wait until check-in and use it in the room! It advertised that the EV chargers were available, but the charger was broken! We booked one room for four people with breakfast, but they gave us breakfast for only two of us.

Great location and very walkable to nearby restaurants, cafes and grocery stores. The only problem we had was with the sound that easily travelled from other rooms and the hallway to our room. It was as-if the walls were very thin and perhaps the gap underneath the main door.

We loved our stay at this hotel and we will be booking again for sure!!

Very clean and well maintained hotel, the staff was very friendly and helpful. The room was comfortable and clean. Good location everything was a short drive away.

One thing did bother me. When I went to have my shower the tub was very slippery and know mat was available. Hung on to the bar. Suggested on check out to possibly have a bath mat in the bathroom for people. Was told I could get on from the service person on the floor. I don't think I'm going to et out of the shower to ask for a bath mat. I mention this just so some senior like me doesn't fall and cause a problem. It seemed this was not a concern and was basically stuffed off. Otherwise I've stayed at that hotel when it had different names and enjoy the area. Sincerely Bob Miller

Its close to the hospital!

Way too expensive for what you get.

Solid hotel but so expensive on a Saturday night when travelling for kid’s sports. Pancakes were huge! Thanks:)

First room was decent but expected more when I booked online. TV wasn’t working and front desk didn’t seem too concerned until I called the third time and explained my disappointment. Service manager finally moved us to another room which was a nicer room with a fireplace. Put my wallet and phone on bedside table and it fell off the wall. I managed to reinstall it on hook system. When we mentioned it a checkout, front desk didn’t seem too concerned. It just missed my foot. Disappointed over all for what I paid. I expected more from a brand name hotel like this.

Love the area and the bowling alley and bar.

They've got a pool, a hot tub exercise room. Also. They have a bowling alley attached which has great selection of food and beverage. Highly recommend this place

After a long drive the hotel front desk manager/employee made the check in as difficult as possible . Thank you for that

Property is clean and loaded with fun things to do. Highly recommend if traveling with kids