Great view from our terrace. Comfortable room. Decent breakfast. Friendly staff. Hike up steps to the hotel from center of Lisbon is brutal! Expedia says 2 minute walk to Castle. Not true. Is another 15-20 minute hike uphill. Uber driver didn't know where hotel was. Just dropped us off a block away and said "use GPS."

Lovely hotel at the top of a very steep hill. Great nreakfast. Very central loved it

Aside from the difficulty in getting up to the hotel because it’s by the castle. The views from the rooms with the patios are amazing and really make your trip special.

Lovely accommodations for those wanting to experience Lisbon but not be center of the city (easy 10 minute walk to downtown, though remember comfy walking shoes, as it’s a lot a steps!). This is on a hill, right next to the Castel, so wonderful for sight-seeing. Staff were helpful and kind. Light breakfast was a great option (and included). I highly recommend the rooms with a small terrace - worth the upgrade to sit and relax after a day of waltzing around :)

Sofia in the breakfast area, was the absolute best part of my stay. I was only there one night, but she took amazingly good care of me. She made sure I had something to eat and drink while I waited to check-in. She told me the second my room was available to check-in to and even took my bags to my room. I absolutely love Sofia and hope this hotel knows what a treasure she is. The hotel needs some upgrades. Older decor and fading mirrors (the blackish areas that don’t reflect any more). I didn’t use the Kureg, but could tell it hadn’t been cleaned properly. The sheets were clean, but only two pillows about 2/3 the soa e of regular pillows. The furniture is very dated as are the doors, shower and bathroom fixtures. The rest of the staff are kind and helpful. I’d did feel safe at the hotel, and the lobby area was comfortable. The curtains were ripped and very old, as were the ones in my room. Upgrade the decor and ensure everything is spotless, you will have a winning hotel.

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As soon as we arrived, we were greeted by a very friendly and helpful staff member. He checked us in, helped us set up a day tour to Sintra, and helped us book our train tickets to Porto. He was very kind and went above and beyond. The room was lovely and as pictured on the website. No surprises. We had a lovely patio with a view of the city. It was a wonderful way to celebrate our 25th anniversary.

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It was a very nice hotel next to the castle. The amenities were great and there was a terrific terrace view.

Great hotel and a very nice personnel. Beautiful view from the window.

Breakfast, City center, Clean room

We were near the river which was beautiful. We had dinner at an Italian restaurant recommended by staff and then had the buffet breakfast next morning. All of the staff in the restaurant and at the front desk were super friendly and helpful.

The gentleman at the front desk was very kind and accommodating. The accommodation was lovely and we really enjoyed our stay.

Lovely hotel, helpful staff, great location with a great view over old Lisbon. Sounds from adjacent rooms were audible.

Absolutely amazing stay here!! Beautiful hotel, friendly, very helpful staff, incredible view, Great restaurants in area ( favourite being Yak n Yeti!!!)! Close to Castle, the Igreja Do Sao Jorge, great coffee shops, Fado in nearby restaurants….. and so much more!!!! Friendly neighbourhood!!! Loved this ancient area known as the Alfama district. So many beautiful walks and many things to discover down the twisting cobble streets

A+++++

Fantastic place. The view from the third floor balconies is tremendous.

In the oldest part of Lisbon, this hotel is a terrific choice in a picturesque setting. Very large rooms for Lisbon hotels, with a full wall of windows onto the rooftops and churches of the Alfama. Lovely breakfast and helpful staff. Not able to operate coffee maker in room, but a great one in the breakfast area. Marble top in bath. No through traffic on street makes it quiet. Very happy!

Totally OK hotel, a bit tired (as were the staff) and old fashioned. Disappointed not to have complimentary water in the room.

Friendly helpful staff, great breakfast, and really nice rooms.