Many areas of the hotel are very tired, including the rooms we had. Certain parts of the hotel were not well maintained and not as clean as you would expect from this hotel category. Many staff were in experienced and not helpful, others were very helpful, no consistency. Food was good. You need a car, difficult to get taxis and Ubers

The hotel is very tired. The website does a very good job of making the hotel look luxurious and I would say that this is misleading. For the high price bracket, and the four star rating, we expected a lot more than we got. The room was dark, with scuffed/chipped walls, marked carpets and ripped curtains. The bathroom was dated, and again was chipped and scuffed and just generally looking old and tired. Plug in air fresheners were everywhere trying to mask the odd, damp smell. We didn't stay for breakfast and were quite shocked to find that it wasn't included in the fairly high room rate. There was nothing really wrong with our stay other than we thought we were in for luxury but instead got a scruffy room which is crying out for a refurb. We had little/no interaction with the staff so couldn't really comment on their helpfulness. We didn't see much point in complaining as there is nothing the staff could have done to make it better, it just needs some maintenance and upgrading. The grounds seemed very pretty and if we had been staying longer than one night, we would definitely have explored them. Overall, not good value for money.

A beautiful and very unique property!

Great place to stay and would again. Old castle, so you have the historical vibes of the place. Had restraunt on site, only hade breakfast here and was good. Have onsite-bar and outside seating to enjoy the grounds. On outskirts of city, so very quiet, vast grounds to walk. Had a lift for luggage movement. Staff was great, location quiet. Had the two-bedroom suite and like it very much. (only issue were the carpets had some burn marks). But room was large and had a little room for coffee and tea. on-site open parking. Great place and recommend.

Driving down the long drive the castle comes into view and its breathtaking! Vinny on reception was incredibly welcoming. Our room was phenomenal. There was nothing we would change. We ate in the restaurant on site on the first night and the food was outstanding. Breakfast each day was wonderful! To get into Edinburgh we were going to use the Park and Ride but Vinny said we could park at the end of the castle driveway and get the number 3 bus from there (turn left and the stop is there on your side of the road). This was a gamechanger. The buses come regularly and take around 30 minutes to get into Edinburgh. Bus back stops just opposite Melville Castle driveway then its a quick hop in the car up the driveway to the castle itself! This was a wonderful and relaxing stay in a castle of all places! Highly recommend. We will definitely be back. Oh and literally everyone was so friendly, not just in Melville Castle, but Edinburgh itself :)

Lovely room and castle! The bed was SO comfortable! The food at the restaurant and the breakfast were fantastic!

We were basking that we were staying at a castle. It was singularly enriching experience, one that I would simply like to experience again.

What a magical place. I liked that it wasn’t modernized and it felt like being in a home but a castle. The food was fantastic.

Perfect location. Very green. Friendly staff. Super clean.

Too far away from everything.

We booked a one night stay to have the "Scotland Castle Experience", and our experience was...ok. Beautiful property and stunning grounds. Our room was large, but a little disappointing for the price. There were also dead wasps all over our room. (not to mention a bug in my water glass in the restaurant later that night at dinner) Our dinner was pretty good, but instead of the beautiful, stately experience we were hoping for, the restaurant was in the basement and we were seated right next to the grill. It did not feel at all fancy...like, at, all. The food was very good (my husband highly recommends the haggis), so that helped. Was it worth the $898 CA(including dinner) that we paid? Sadly, no.

Restaurant was amazing, room was clean, and the property was beautiful. Definitely grab a drink and walk around the property if the weather allows.

dining in the castle was a wonderful experience

This property is a lovely restored manor house in a bucolic setting on the edge of Edinburgh. All were as expected and the level of service was very good. The food was very good, and service attentive and accurate. The front desk was accessible, accommodating and very helpful. The Bar was great fun.

It was really hamming up its Scottishness. Fake suits of armour, shields on the wall, animal skulls everywhere. Just wasn’t classy. The food was ok. They had tried with the vegan option - gnocchi with fried mushrooms - but could have done with some veg and a sauce. They’d run out of Pinot Grigio Blush. However the only real complaint was the price over £300 for a night, and it really wasn’t worth that. The bathroom was much lower quality than I’d expect for that price. Chipped laminate bath panel, faded chrome, holes in the tiles that had been filled in.

Very clean room, incredible grounds you can walk around, castle restaurant was incredible. Staff were SO friendly. We felt right at home

Lovely property and great location

Staff was great, food was amazing. Only issue we had was that it was cold in our room

The Melville Castle was a very enjoyable, relaxing stay. The food was excellent, we had breakfast both mornings and a very good dinner the one evening. The staff were friendly and helpful. We truly enjoyed our stay!

Beautiful location. Nice room - the shower head was a bit floppy though and bath plug I had to wedge some soap underneath to drain the bath. Great staff. Good breakfast (seemed a little small but I could probably have asked for two of everything with my Scottish breakfast.) Good parking.