8,4
Very Good
From 967 reviews
Cleanliness

9,0

Room Comfort

8,6

Location

9,4

Service and Facilites

8,6

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Traveler Reviews Sails Port Macquarie - By Rydges

Number of reviews per page
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40
Top reviews
Fiona
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Large room overlooking garden (we were offered free upgrade). Onsite restaurant was fine. We ate on the outside deck which was lovely. Pool onsite but we didn’t use. Central location and easy to find. Staff good.
Niamh
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous overnighter enroute to QLD. The pool is gorgeous and the staff are so friendly and accomodating. We will be back for sure!
martin
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room is adequate in size and we were upgraded to a room overlooking the pool to the water. Nice. Bed and pillows were comfortable. Great breakfast. The price was higher than most places in town.
Liam
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy going
Brian
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was great. Clean and easy. Comfy bed
Richard
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

we stayed in a lovely suite overlooking the water. The suite has a lawn area around it and other hotel guests do walk around hotel and suite. So we kept the soft curtains closed for privacy which detracted from the views Can also be a bit noisy when there is music playing in venues opposite the hotel
Rebecca
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately this stay didn’t live up to our expectations from the pictures and cost for the stay. First room we were in the air conditioning didn’t work it was facing west so really hot, the duty manager at reception was lovely and moved us to a different room. Unfortunately second room wasn’t much better but didn’t want to seem difficult so didn’t say anything. The king bed was well used with large body dips in the mattress making it very uncomfortable and causing a very sore back over the 4 nights we stayed. The bathroom had no window and exhaust fan was broken causing mould on the ceiling and in the grout. A hole that looked like it had been punched in the door had been badly patched, the handle barely worked to open and close the door. There were stains in the carpet in the room that looked ‘interesting’. And on door frame into the room red stains like blood. Overall stay was average it’s definitely not worth the price tag. The pool area looked tired with some of the plastic seating broken but not removed. A heavier person could have hurt themself on it.
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Kelly
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good room, great pool, awesome location. Breakfast wasn't great, room service cuts off at 8:45, lacking on the mini bar in terms of food, only choclate bars (Woolworths a short walk) Basic bar, nothing great and extremely pricey. Pool area tables a little untidy and not cleaned regularly. Would stay there again without paying for breakfast.
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Matt
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are a little bit dated, avoid a room around the pool area if you don't like kids screaming all day
Rhonda
icon-Leisure
Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here. Beautiful property.
Jason
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All good nice waterfront location and handy if you like McDonalds
Toni
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel but charged for parking - when already paying premium price for a room
Steve
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice people
Kim
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Thanks so muh for a wonderful stay, everything was perfect, friendly staff and facilities. Location was good as we could walk to lots of clubs, cafes, shops etc. We didn't eat at the property but did get coffee there and it was perfect. Would definitely return and do recommend.
Kirrily
icon-Business
Business
2,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property is nice enough but the fact that I paid for a expensive room and there was no hot water and there was a stain on the chair at the desk that looked like it had come from somebody’s crutch was quite of putting to say the least.
Ian
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were upgraded to a Executive suite which was a lovely surprise and the suite was amazing and we thoroughly enjoyed our stay. However we thought it was penny pinching charging additional for parking. It would be better to have it all inclusive. Also the restaurant we would rate as 3.
Cliff
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The team at Sails consistently exceeded expectations and delivered a great family experience for our weekend. From booking through arrival, dinner and our check-out they did everything they could to ensure our stay was exceptional. Well done, congratulations and thank you to the Sails Port Macquarie team.
Stephanie
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We stayed here for one night as a stop over option! The kids loved the pool and the room service option. The rooms are very clean and tidy. It’s very conveniently located across from shops and has a playground nearby.
Danielle
icon-Leisure
Leisure
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A great location for a relaxing few days away. Fabulous swimming pool and spa with a great view. Lots of places for a relaxing afternoon drink.
Brennan
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very comfortable beds. We were given a room which was right in the foyer (121) which felt weird and was quite noisy at all hours but did have a small water view and and pool view. There were lizards and spiders around which seemed like a normal occurrence to the staff. Lovely grounds but I would probably not stay there again as it’s out of town a bit.
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