Great property and amenities. The beach club was impossible to get a chair at afternoon 11am but otherwise everything is great.
Federico
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Resort is an excellent place to enjoy a wonderful holiday in the Costa del Sol. The amenities are amazing, and the staff is equal to the task at every level. The rooms are beautifully decorated as is the lobby and the pool area as well as a beautifully manicured gardens. The main restaurant is called Manero and it appears that it is a separately owned and managed entity from the Don Carlos team. Although beautifully designed, It would’ve been ideal if the Manero establishment provided the same kind of attentive and preferential service to hotel guests as they do to those reserving from outside. The breakfast buffet was excellent, and the staff incredibly attentive to our needs. I would definitely recommend the Dan Carlos Hotel two anyone looking for an excellent and unforgettable experience!
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Gurmit
Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Regular visitor and first time at the Don Carlos. Fantastic stay and staff were great. Breakfast was really good and one of the best in Marbella. Definitely 5*
Ismael
Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent hotel with beautiful views. Great pool area. The food was excellent as well. A must stay when visiting Marbella.
Jerome
with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect hotel! Enjoyed 7 days in this beautifully renovated hotel with my fiancée, it was absolutely lovely. Very welcoming staff. Breakfast was a highlight, with so many options (+ some gluten free ones which were appreciated as I am celiac). Also many things to do at and close to the hotel, including tennis at Rafa Nadal Tennis Academy. Lovely staff there as well (Maggy :) was amazing), great courts and coaches!
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Jamie
with Friends
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hotel, unfortunately the breakfast buffet lets it down. Definitely not 5 star standards. Very limited hot food choices, and the quality of the produce is poor.
Jared
with Children
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great resort property
Phil
with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
10/10. Stunning hotel, heaps of elegance. Would absolutely recommend and return.
Sue
with Partner
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Everything was amazing in this recently re-vamped hotel…except the constant noise. I like music, but I don’t like the constant throb of beats…everywhere! It’s by the “quieter” pool all the time, in the lobby, in the restaurants, in the beach club Lucia. It’s only at breakfast that there’s any respite. I reckon it’s all AI created as this wasn’t anything recognisable - the modern day equivalent of the “mural” you used to get in lifts. I’ve been going to this hotel for more than 20 years and I shan’t be returning unless it changes its music policy
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David
with Partner
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Excellent hotel. Helpful polite staff. Wonderful room, could do with a Drench head shower though. Going again in September.
Ciaran
with Partner
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
My second time at this hotel and it has been renovated beautifully.
Had and issue with our room at check in. Single beds after multiple pre requests for a king bed and crumbs on the floor. Took a exceptionally long time and a manger request to get this resolved, but we got there.
All round a fantastic hotel with friendly staff and a lovely setting but a few niggles I would highlight other than our check in issue.
By 9am all pool beds are gone, but no one actually on them. People throw a hat or book on them and head off to breakfast. I counted two people at the pool at 8.50am but not a single free bed. Pool staff on site do not police this whatsoever and allow it every day. Very frustrating in a hotel of this calibur.
Breakfast staff don't come near you to offer tea coffe etc. You have to wave them down or catch one who is frantically running past you. It's also extremely busy after 9.30am and the egg/omelette que is off putting. Maybe they should make people book breakfast slots to minimise this stampeed.
Hotel beach club never has any space for hotel guests as they allow so many outside bookings.
On the plus side the breakfast selection is great. Hotel check in staff etc were very friendly. Room service and turn down service was fantastic. Lovely decor and good music at weekends
I will certainly return as we have a great stay overall.
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Lathrop
with Partner
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Stunning property. Gorgeous views of the Mediterranean and Africa (on clear days). Pools, beach, and onsite restaurants were all top quality. We had a wonderful, relaxing stay. Would definitely consider coming back if we have the chance.
Hamzah
4,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything was great
Kevin
with Partner
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This is not a cheap property however for a larger resort everything was amazing. Room (we upgraded to a one bedroom residence room) , service , food , and amenities were all first rate . There are two beach clubs including the famous Nikki Beach clubs with large pools right on the beach and both are family friendly with great service and food . All round I would highly recommend this property for a high end vacation with lots to do
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Faiza
with Friends
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This hotel is by far one of the best, from you get there to when you leave, all staff are absolutely lovely, Daniel, and the rest of the staff, from the reception, to the restaurants, to over all, you have been an amazing team, always smiling and so helpful, I couldn’t ask for a better experience, and I am definitely coming back, is hotel is more than a 5* hotel. Thank you to the team at Don Carlos ❤️
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Moshe
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Perfect stay. Amazing facilities with fabulous staff.
Turhan
with Children
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Fantastic hotel with great facilities and amazing staff. Highly recommend.
Rebecca
with Friends
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent
Pamela
with Partner
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We received a very friendly welcome upon arrival. The service was top-class throughout our stay at the hotel. I would highly recommend staying at Don Carlos.