Overall Ratings & Reviews Fairfield Inn & Suites Germantown Gaithersburg

Very nice

Very friendly and cooperative staff very quiet hotel during Fourth of July weekend it was quiet

Very nice rooms and staff is great. Just wished they offered suites.

Room/hotel was nice

Goid

Very Nice. A bit cramped in the lobby area, pool was too small and parking was tight but good service and clean facility. Location was great for the soccer tournament.

Room and front desk staff were nice. Breakfast was served late and left a little to be desired.

Too narrow

Overall a nice hotel to stay, beds could be more comfortable though and parking is not available sometimes due to so many restaurants around

All was great

Everything was good

Comfortable, clean. Easy to get to.

I liked the hotel but parking was a bit hard to find

This property is in the middle of chaos.

Great location with evening vibe from Senor Mexican restuarent. A very sumptuous breakfast menu. Special kudos to the support staff for refilling the hot breakfast items and cleaning the tables. A bit outdated hallway carpets, something noticeable but I don’t care as long as they don’t stink.

Very clean. Breakfast was great!

I Excelente and wonderful front desk girl

Great front desk staff - convenient for a quick trip to see family. Pool warm! Good restaurants very near.

Feels safe

This property is badly in need of renovation. We have stayed there many times but this time we really noticed how outdated it is. the chairs were falling apart. The showers are old and slippery. There were no safes in the room. Curtains and rods were falling down in the hallway. My hairdryer had a broken nozzle and someone had taped cardboard around it!!! Unbelievable. The maid didn't want to give me clean towels because I wasn't on her list for the day. The heating/cooling systems were very loud. The staff overall was very pleasant and accommodating. The breakfast was good. The bed was comfy. And the tv worked.