The hotel needs structural maintenance. It could be nicer. The Buffett was excellent.

Showers were dirty and you could hear everything from outside of my room, not worth the price.

Excellent

The breakfast was overly crowded

Great and quiet place. A little away from the center of Marbella and Puerto Banus

Great facilities and very professional and pleasant staff. Pool area really tranquil and great for all ages. You need a car or taxi as it is remote from shops and Marbella town and the beach. Food options, specially in room dining could improve as healthy options were VERY limited. I wish I had known more about the spa! The Barceló app thing was easy to use but when I am on holiday I prefer to read things rather than looking at my phone!

Excellent well worth the superioir private pool upgrade

Very nice

I arrived late at the property but had emailed ahead to notify that this would be the case. This was responded to with a very pleasant and courteous email. Check in was straightforward. The breakfast was amazing, with plenty of choice, an airy environment to eat in. Would definitely stay again when in the area.

I liked the property. Room cleaning staff were good. Reception staff were quick at saying no but not providing alternative. Restaurant staff were very impatient and take your plates away if you move from the table. Rooms were not sound proof. Room next to mine had a call girl in at 3.00am and making lots of noise. My 2 nights were interrupted and I gave felt tired since then.

The property was beautiful but Expedia charged me extra and promised would add 2 adults to my room and then when I reached there I had to pay for the 2 adults

very nice hotel and pool near to banus

Lovely hotel and room, we had a small issue with a water leak but staff handled it very well.

Beautiful hotel, very classy, but central area under renovation while off-season. Incredible breakfast, covering all the bases. Easy parking at reasonable price. Decent bar -restaurant, useful since there is nothing else close by (the only problem with the place is that it is remote from tourist action, restaurants and stores). Very friendly people at front desk. Nice room, fairly spacious, clean, quiet, nice balcony. Would return, as long as not looking for walkable distance to activities. Courtyard must be beautiful in summer.

good expérience first time in this hotel very good

Very polite and attentive staff. Always very pleasant and nothing was an issue. Makes all the difference!

Lovely rooms but few facilities open. Probably just the time of year.

Located close to motorway. Large property good parking though expensive overall good stay. Not much interaction with staff

A lovely hotel, very good amenities and friendly staff.

We had limited time at this beautiful resort so only have a nights stay to rate. Great breakfast for purchase but was great for us needing to leave early. We were given a handicap room which was wonderful - large space! The only downside was the shower. It is a huge area with odd setup - by the time I had showered and washed hair there was water all in the actual bathroom (there is no edge to accomade a wheelchair) and all the way out to front door and hallway. There has to be a better system. Based on the door sticking this was not the first time it has happened. Parking was easy for those traveling via car.