The room had a musk spell that was apparent as you walked in the room. Could work on freshness aroma of the room.

NOT RECOMMENDED! If you request pay at property they charge you before you even get there which is not what I requested

A/c wasn't cooling right

Overall it was great, Our check in was top notch. Hours Later we got our invoice only to find we we're charged for a dog which we don't own. After arriving home, my wife called about the extra charge and was told someone would call us later. nobody called, so Karen called again and was told a manager would call. Nobody has contacted us as yet. I'm hoping this will b credited soon.

Nice

Everything was okay but the comfort of actual bed itself, but besides that it was Great

The staff was the best. They helped me with the rental car and picking it up and returning it. They were understanding of me leaving early and had packed me a breakfast. They saved my trip

My only complaint was that the air conditioner was quite loud. Other than that everything was perfect!

Unfortunately, check-in was very frustrating. We arrived an hour early and were told check-in was at 3 pm. We understood and waited. However, at all times, I perceived very little willingness to offer us a solution and little courtesy from the gentleman who was there at the time. Until a very kind supervisor attended and was willing to help us, which she did. However, it was already a shame to be there... a very bad experience with check-in.

Nice property. It's just that it took us a while to get into our rooms b/c we were early and had to wait.

Nice stay will stay again

Good customer service

It is impressive that the staff, from front desk to house keeping to food service had impeccable manners.

Our stay was wonderful. We were in town for a spiritual convention and had our elderly family members with us, so we really appreciated how walker- and wheelchair-friendly the rooms were. It made their stay comfortable and stress-free.

It’s a nice property and the staff was cordial.

Great!

Asked about extending my stay and front desk gentleman said you’ll need to make another reservation I can’t extend it. What he did not do was create a new reservation for me or offer to do so. Zero customer service. I have now checked out & am moving to another hotel.

Excellent experience

Everything is great no complaints

Aaron at the front desk is very professional. Great customer service skill. You dont see this a lot nowadays. Our check in was smooth and fast which is what we exactly needed after a long hours of drive. Thank you Aaron.