Holiday Inn Express & Suites White Haven - Poconos by IHG

Explore Holiday Inn Express & Suites White Haven - Poconos by IHG
8,2
Very Good
From 953 reviews
Cleanliness

8,2

Room Comfort

8,2

Service and Facilites

8,6

Traveler Reviews Holiday Inn Express & Suites White Haven - Poconos by IHG

Number of reviews per page
20
40
Top reviews
CLAUDIA
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean , great customer service I loved
Gaytri
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would honestly not recommend this hotel. The check-in experience was disappointing staff were unprofessional, chatting amongst themselves while I waited to be assisted. What truly let me down, however, was the condition of the pool area. The hot tub was filled with cloudy, yellowish water, and the regular pool had foam and debris floating in it, making it feel very unhygienic. The rooms were also below expectations, especially the bathrooms. The sink and toilet drained slowly, and the bathtub had moldy, deteriorating silicone. Overall, the cleanliness and maintenance were well below standard. I would not recommend staying here.
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Raymond
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The facilities were amazing, the area surrounding the hotel was a little uneasy but overall a great trip
Teresa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable bed, breakfast was ok save time and trip to store Thanks
Rifat
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, Clean rooms. Staff are friendly. Breakfast included and it's great with sausage, egg whites, cereal, pancake many other breakfast menu. It's about 1 1/5 hours for Philadelphia
Judith
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was great, the potatoes were delicious & they had a variety of breads/bagels.
Teresa
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right off the highway
Mike
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect
Delores
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location,..spacious rooms ..very clean..nice breakfast..plenty parking.. very welcoming staff .
Chuck
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place was clean but terrible highway noise would have been nice to know. We had a plugged toilet when I went to the desk the said there was no one available to unplug it unless she left the desk so I used the plunger to get it working.
bryanna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Professional & courteous staff. The front desk representative Vince, was on point 👍.
Liad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable and clean. Big rooms
John
icon-Leisure
Leisure
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was conveniently located close to the freeway. The room was spacious and comfortable. Probably due for carpet refurbishment. The hot tub was out of action. The breakfast was very good.
Brenda
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was an accident in the kitchen which caused food shortage at 9:00, children went hungry. Didn't even have milk for cereal. Frozen bread was given after seeing no bread, bagels or Danish. No pancake mix. Very disappointed. Many people went without food, no explanation or apology.
Kevin
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Helpful staff. Nice clean room
Reynardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nothing to complain.. Excellent staff
Edward
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel and rooms were nice, modern and clean. The individuals staying there were obnoxious and noisy.
Walid
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quick and convenient
Nancy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The two gentleman at the front desk were very friendly and professional.
Madan
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good
Number of reviews per page
20
40