The property is old and full of smoke. You have to walk through a smoke filled casino to get up the hotel lobby. There is a new Emerald Queen that is a few exits up the highway and I unfortunately booked the wrong one. The area is also full of homeless people and street walkers. I would not stay there again

The actual room was great. But the room was hard to get to. You have to go through security and get your ID checked everytime. There also is no way to get to your room without walking through a smoking floor.

We stayed one night and had a very comfortable stay. The room was big and clean. Overall, great experience and would stay again.

We had a wonderful family dinner

Friendly helpful staff.

Was adequate for what I needed it to be. Although the rooms are non-smoking, there’s a strong smell of smoke from the casino downstairs.

They had a lot of 24 hour options for food and convenience stores which I always appreciate when I’m traveling. Everything was straight forward and quick service. Staff was helpful and knowledgable, I never had to search for staff there were always employees close by willing to help or answer questions.

No thank you

Great!

Price was great. Hotel was safe inside, but outside around property was unsafe, to many "night walkers". Great for a short stay.

Cons: Not a great selection of restaurants, the bed was a little wore out and didn’t care for the smoky environment at the casino. Pros: lots of security, the room was clean, the hotel check in was easy, the pool and hot tub was enjoyable

Our room was very spacious for the price and a great location. We stayed one night to be closer to an early morning event we had to get to. We appreciated the early check in exception made and the room was pretty quiet to sleep in. Unfortunately the shower did not fully have hot water and there were parts of our room like the water glasses that were not clean.

I enjoyed that there was ample parking and it was free.

Great first time experience! Tatoosh was a great restaurant!

The staff were friendly and happy to help

Nice clean and spacious room. Excellent value stay for the location. I would stay here again if the price beats comparable 3 star hotels in the area.The onsite restaurant was good. Use the entrance near the free parking garage for a faster route to hotel check-in. It’s a better option if you want to play some slots of course.

Everybody here was very friendly.

Felt very unsafe and uncomfortable not child friendly what so ever still haven’t gotten my deposit back as well

This place was wonderful for the full.For the price both hot tub and poor perfect temperature. Customer service could use to be a level up friendlier

Hotel needs updated! Unfriendly staff! Will not be returning. Sad!!