8,8
Very Good
From 954 reviews
Cleanliness

9,0

Room Comfort

8,4

Service and Facilites

9,0

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Traveler Reviews Berns Hotel – Boutique luxury in the heart of Stockholm

Number of reviews per page
20
40
Top reviews
Nicole
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is lovely, excellent location and staff (particularly on reception) were brilliant. Good breakfasts and food in the restaurant was great. Only real issue was there is a nightclub in the basement, which we were unaware of before booking and it kept us up every night. It could also benefit from having a proper communal lounge area for guests.
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Josef
icon-Business
Business
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Disappointed that a hotel in this category has no iron nor a desk.
Yilmaz
4,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We booked this hotel expecting a peaceful stay, but instead, I endured two sleepless nights due to relentless noise from the club directly below the building. On Friday and Saturday nights, the bass from the music vibrated through the floors until well past 4-5 AM, making it impossible to rest. If the hotel is going to host a nightclub, they should at least warn guests in advance ( not a day before check-in ) or soundproof the rooms. This is utterly unacceptable for a place advertising itself as a "comfortable retreat." Save your money and sanity—stay elsewhere if you want quiet!
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Yulu
icon-Leisure
Leisure
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were great however the rooms were not as quiet as I initially were led to believe. I could hear my neighbors and I could hear the club music at night on the weekends. Additionally, I had to kill a few little bugs. I understand that little bugs get into rooms and it happens but still did enjoy having to do it. The breakfast was very good. Overall, the goods outweighed the cons. The hotel is in a great location so it’s really easy to walk places.
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ANGELA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff assisted with luggage storage after we arrived on the overnight train from Copenhagen.
Carole Anne
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Berns history and its contemporary vibe is reason enough to stay here. Staff is super friendly and professional. Great location as well.
Ellinore
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is my third time staying at Berns, and usually recommend my American family to stay there when they visit. This time I had a bad experience, which could have been easily fixed with better service. There was a mini bottle of wine and a mini bag of chips on the table as we entered the room. We thought it was a welcome gift. We were charged 450 SEK for it upon check-out. We asked if there was anything that could be done, since it was a misunderstanding, but were refused. It felt like it was purposely put there without a price tag to get guests to make that mistake (also, 400 SEK for half a bottle of wine is quite aggressive pricing). I found the receptionist cold and unfriendly, and it really put a damper on my experience at Berns.
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ANGELA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very friendly staff, great breakfast and great location
Tien-Chai
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great location in a historical hotel, service was great, dinning was excellent, the only down side was the room was a little small with no storage area.
Yelena
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Perfect choice for family!
R Tony
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The small single rooms are a great deal in Stockholm.
Sarah
icon-Leisure
Leisure
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Gorgeous hotel and perfect location, very central to all tourist spots. Great breakfast buffet in the restaurant. Staff very helpful and friendly!
Bonnie
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Berns is a lovely hotel with an amazing history. Location is central to shopping, dining and museums.
Monica
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Location is incredible. The property was amazing convenient to everything Copenhagen has to offer. The staff is friendly and attentive. This property was a great choice for our 3 days in the city.
Darryl
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Loved the hotel, staff were great, room was elegant and the restaurant was very good . The one downside is they have a disco on weekend nights with a booming bass that may keep you up. Highly recommend for a weekday stay.
Christina
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

A beautiful and historic hotel in the heart of Stockholm
Brett
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Perfect location in Stockholm. Easy valet parking and very cool atmosphere inside the hotel. Room was spacious with a comfortable bed. AC and shower water pressure were great. Complimentary breakfast was a nice bonus. Easy to walk to Gamla Stan and most other places. I’d definitely recommend.
Anna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Loved the hotel, beautiful breakfast room super friendly and helpful staff Excellent stay
Carolyn
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Big event got noisy. Hard to sleep.
Kevin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel is located in a beautiful historic property. Staff is very helpful. And the breakfast in the ornate restaurant was stellar. Location is also really good.
Number of reviews per page
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