Overall Ratings & Reviews Villa Roma Resort and Conference Center

Check in is at 4, oitdoor pool.closes at 5pm. Theres no time. Indoor pool not closes at 1pm. Waste of money this weekend

There were aunt’s the sound proof was none existent. Could hear a child running all day and all night in the room above me. The phone in the room would not work. I have been trying to contact the property for a missing item I don’t have anymore and they will not return my emails or calls. Other than that. It was a good location for going to a concert at bethel woods.

Reception was rude and the rooms are very old and outdated with ceiling tiles caving in and mold coming out of the ac units

Surprised at the age of the main lodge.

Something special to do after holiday season

I couldn't believe how run down this hotel was. It looks so fancy from the outside, but our room was old and gross. The staff was just strange -- we had one woman falling asleep as she was talking to us.

I was annoyed there was no handicap ramp on the ground level And no sign where to park the car Front desk lady was eating ice cream Annoyed at that

All of the pool stuff was closed on Sunday. I paid just as much as the folks staying Saturday night so everything should have been open. They had no music and the grill was closed.

This place was probably great in its heyday, a cruises ship on land. I booked last minute labor day and wasnt' expecting too much. The grounds are nice. The pools are old but still fun, nice they have a bar and and music. There are things to do. I think for small kids or letting your middle school kids wonder it is good. Everything is run down but there are sports courts, bowling, bouncy houses all included in the price. The arade is terrible, also run down. We only ate breakfast there and it was acceptable for the 12 dollar price. We didnt' go to any shows but given how few people were there, it probably was a bit sad. Plus is there is a bar on the room level and plenty of seating to hang with friends. The ice cream shop is popular. The room was two beds adjoined by another room with a fold out couch. The bathroom was ancient but roomy. There was trash under the beds and dressers. Old clothes stuck in the pullout. No sheets for the pull out unless you call. They had a mini fridge unsecured on a table. It almost fell on my ten year old and we kept our toddler far away. This wasn't the only safety issue we saw and while the lobby was clean, the bathrooms were not. Turnover service was sloppy. I think the place is just too run down to operate and the safety issues are a big concern. Again, it was probably cool long ago. There is a restaurant called Lorenzo's in Jefferson worth checking out for breakfast.

Only the pool was okay!

Our room stunk like mildew and old funk from the carpets. The resort on a whole is in need of some TLC.

We stayed overnight following a concert at Bethal Woods. Morning coffee station would have been nice, we had to wait unti the dining room opened at 7:30am but a good overall experience.

Needs a major update Smelled of mold Sheets were discolored Toilet seat needs replacement

Love it. I have been going there since I was 10 years old. People are so nice ! Great place for the whole family !

Pretty much out dated. There was a bucket in the middle of the room catching water . Most of the stuff was out of service . Rooms werent cleaned so well . Asked the person cleaning the rooms tonchange my bed sheets that we spilled water on accidentally, he never cjanged them but told us he did. They were soaked into the night. Staff was super nice. But the place needs a desperate up keep.

Has potential but needs better maintenance. Outdated

It was so interesting. I didnt realize i was staying at an old school family resort so was surprised. I enjoyed the entertainment. The phone in the room didnt work and they never brought a cot to our room. the door did not properly close but beyond this it was fantastic!!!

Facilities broken

The Villa Roma is a bit dated. Yes, it's in a very beautiful and rural part of NYS and we were in the area for a concert, but an upgrade to the facilities could help and this is especially the case in the rooms and suites.

This is Leticia. I stayed there as well. It was great!!!