Overall Ratings & Reviews Mövenpick Resort Aswan

Excellent customer service, we were upgraded upon arrival and escorted to our room.

Very nice hotel highly recommended

On an island in the Nile River. Totally remarkable.

Property was in a great location but the best thing was that the property staff and service were fantastic. Only opportunity is ensuring that basic beverage items should be consistently available across the outlets. Appreciated the GM welcome letter and an amenity.

Unique property in beautiful location. Great service, facilities and food.

It was painful getting to the shore since it is on an island

Great hotel, very helpful staff. The hotel boat is very frequent and it’s convenient. Good bar and restaurant facilities as well. Views from the room were amazing!

Loved taking a small boat to Elephantine island. Beautiful grounds to stroll and restaurant in the tower had stunning views of the water and night life happening on the other side. The staff were amazing from check in, spa, housekeeping to the drivers/porters to the boat. I will recommend to all my friends.

A/c did not work. We were upgraded. We stayed two extra nights. Suite was great. Food in Mezze was average. Duck underdone. Pool was hot and cold. Literally. Was wonderful and warm for two days and then freezing. Spa opposite. Staff very attentive all over hotel. Special mention to Saied.

Great place overlooking the Nile. Good buffet breakfast. Pool closes at sunset. Try to get a room on the back (quiet) side of the island. You can watch the sun set and listen to the frogs.

Great service, staff and view

A mixed bag, mostly decent. The hotel is on an island which has an efficient boat service connecting it to the dock. The gardens are really well maintained and pleasant. However, the hotel isn’t cheap and check in was not well managed - slow and unwelcoming. Having put a review in, the customer relations team did respond well and gave a free connection to our cruise boat up the Nile. Breakfast was not great, lots of choice but not the best quality. Lovely view from the 13th floor restaurant and the staff we mostly friendly and helpful with some exceptions.

An expensive stay, but other than cost absolutely no complaints. Everyone was so kind and helpful, the room was lovely, breakfasts amazing. Enjoyed patio sundowners and foyer piano in afternoons. Really tip top.

We had a fantastic stay at Movenpick celebrating our anniversary. The room service food was excellent, as was the dinner we had at the Panorama Restaurant. The staff is super sweet and the grounds/hotel are beautiful. Excellent breakfast as well.

Stay was much better than we had anticipated. Large, nice and confortable rooms.

Amazing stay and service

Amazing service. I stayed here before and will continue to return.

We absolutely enjoyed our stay at the Mövenpick in Aswan. The location on a small island offers a great view of the Nile. The service is always attentive and friendly. Our room was spacious and had all that we need. The breakfast and the buffet dinner in the Elephantine restaurant is outstanding. Only the gym and the spa is just average and a bit dated.

Our stay was wonderful. We stayed for two days. Service at breakfast was attentive and accommodating. Front desk service was professional and courteous. We enjoyed our time in Aswan at the Movenpick.

Not on par with the other luxury 4-5 star hotels in Egypt. Staff barely spoke English. Never could or perhaps would answer my questions. They should have answers to basic tourist inquiries, ie the average cost of a water taxi and they just don’t (I asked four people and they all shrugged and said they’d never known yet it’s a tourist hotel where ppl use these every day. I needed a negotiating starting point that was it) - it is insanely perplexing. Was put in new movenpick and while mezze restaurant was good food with good value the international buffet was not good and cost 50 USD a person which is outrageous. I regret doing it. I don’t know how you justify that. They couldn’t mail postcards for me or didn’t understand what I was asking despite me having the stamps and cards all ready to go - just drop them in the mail! And the rooms were rather meh. I stayed at Marriott Mena in Giza and Hilton in Luxor and those were standout first class service for the same or less price. I wouldn’t stay again for the price per value.