Overall Ratings & Reviews COLONNA GRAND HOTEL CAPO TESTA, a Colonna Luxury Beach Hotel, Santa Teresa Sardegna

Dear iec and staff were great. Just lack breakfast lunch and dinner options. Breakfast could improve with more hot breakfast. Only a buffet lunch available which is very limited. Pool cafe only does sandwiches. Hot food or even French fries would be good. No fresh ice cream either. Dinner is a set menu with limited options. We had no chicken option for the whole week we stayed there. Also there’s only one restaurant in the area so dining is limited. So hotel should give more choices. We had to take at 25 euro taxi each time we wanted to eat in the nearest town. Pool and beach are lovely! Classic room was disappointing as the balcony was really a ground floor terrace which looked on to a big hedge so no sunshine or sky view from room for the money we sprint really expected a better room!

The air conditioning system is older and the thermostat in the room does nothing. We were there during a hot night and had to request a fan. The restaurant is not good at all. They run out of food several times during breakfast and getting a coffee is a chore. You can read other reviews about the dinner service being rude. Definitely not 5 star, OK, but they should adjust their prices.

Beautiful location and wonderful service.

food options very limited.

Nice hotel on the beach! Gorgeous pool with view to blue waters of Cala Ponente. Overall friendly staff!

Overall a perfect stay. Facilities are fantastic staff very professional + serious so at times appear a little unfriendly. Offered access to a room late (1700) on day of check out for showers etc. at no extra cost which was great. Some observations to pick areas not so good: price of onsite items is v-expensive. X2 versus Santa Teresa Gallura in a lot of cases. There is no alternative given the location but I guess this is what happens when you are a captive audience. We didn’t eat at the hotel and opted for one of many restaurants in STG. €20 taxi for a 5 min drive (get the shuttle bus in) negates the extra you would pay for eating in the hotel. Only other point which annoyed me was no water in the room each day. It was 30degrees and I would expect a bottle per person per day. There is water in the mini-bar which you have to pay for.

I read some of the same problems in other reviews, but didn't believe the, they were right. First let me say that it is a beautiful property. They seem to act like they are a 5-star hotel, but they aren't. We weren't expecting a 5-star either. Some of the staff acts a bit arrogant, very arrogant. Pools are cold, the sea is warmer. The reviews about the rooms smelling bad are correct. You open the door to your room and wow, does it smell horribly musty. The mattresses are rock hard. No comfort whatsoever. Not very inviting. The room was pretty and nicely appointed as well as the bathroom though. Let's talk arrogance. The maitre d's were downright scary. We arrived at the hotel around dinner time and asked the front desk if we needed a reservation for dinner, she assured we didn't. The maitre d' acted like it was such an imposition because we did purchase the dinner plan. He was rude and like I said scary. There were plenty of tables, but he was in a huff having to seat us. Needless to say we decided not to have dinner there again. Until the last night, we decided to give it another go because of convenience. This time they sent us down to the other restaurant because we didn't have the dinner package. Again, the maitre d', a different one, was just as rude and scary as the first one. We just about walked out, we should have! Food and drinks expensive too.

Staff friendly and welcoming. Hotel décor traditional, fresh and clean. Beautiful horizon pools overlooking the clean beach with plenty of sun beds and Lilo's to use. Helpful lifeguards and waiters. Variety of delicious buffet and menu foods. Gorgeous cafe at the other end of the beach with sandwiches and cocktails for lunch at good prices, friendly staff and great views. Plenty of places to explore, hike, hidden beaches, friendly local town. Recommend hiring a decent car for the hilly journey over an hour drive from airport. Credit to Fredderico and Antonio who were wonderful. Thank you

amazing hotel, excellent service, staff exceptional. beach exceptional, location exceptional. I stayed 5 days 14-19 sep 2019

We were very pleasantly surprised by the nice upgrade we got after arrival! We had a wonderful room with the sea view. You really feel like you are in a 5 stars hotel, service is top and location is amazing. From the hotel you can go on hiking to wonderful hidden beaches. A highlight was the privat beach and the beach chair reserved for us. We will definitely come back!

Best hotel ever you ask you are given friendly welcoming staff amazing beach and pools live music everyday my friends want to come Only thing i wud improve is texture of sheets for cotton and although mattresses are brand new and tall are not boxsprings and add more schedules to.shuttle or provide if need to go to sta teresa for bus to airport /taxis are very expensive

The location was fantastic. The beach was very close and good for swimming. There were several other beaches and swimming areas within easy walking distance as well. The restaurants on site were a little expensive but there were other dining options within walking distance as well. The staff was friendly and helpful.

Amazing place, with lovely people. Clean, with excellent food. We really loved it. We look forward to going back.

Unfortunately this hotel is not even close to 5 Stars. Our room was very old fashioned, the bed was too hard and the bedding uncomfortable. The shower leaked to the floor, which was annoyingly wet all the time. Mini bar was in poor condition and no SKY TV. Air Con also very poor. The Ala Carte restaurant and Cocktails well overpriced. We only ate there on the first night, very disappointing so didn't go back. Only good thing was the sea/pool view and the staff. They made us feel very welcome and were really helpful. They surprised me with the bottle of bubbly on my special birthday, which was really nice. This hotel needs a big refurbishment if they want to advertise themselves as a 5-Star place.

The location is fantastic and the beach is clean but the forced structure of what time you can eat and where you can eat is a little dissapointing. There is no service by the pool, you MUST sit at the pool bar. No Alcholo apart from Wine/Beer is served with dinner. For anything else you MUST go to the rooftop bar AFTER you have finished dinner There are 2 restuarants on site, and you have no choice in which one you are allocated. to request either option, you have to make a booking prior and it depends on availability. The waiting staff bring your receipts out to sign for the drinks even before you have been given your desert. The food is ok, but gets very samey after a few days, theres only so much pasta, cheese and cold cuts you can eat! It was clean and the amenities were nice, but when you are spending so much time in a resort i would only give it 3 stars It is also clearly catered towards the Swiss/German holiday market and not so much the western European market.

Come to this resort for years Think it is improving

The hotel staff was fantastic and the room was beautiful. It was pricey, but that's fine.

When booking this hotel, the pictures really sell you the room, and the location seems perfect. on landing (Olbia) we took a taxi to the hotel at a cost £140.0 this was not what i was expecting, so it would be cheaper if you hired a car. When we booked in, the view is breath taking, i booked a Superior Double room. we were greeted by a friendly porter, when he showed us to our room, i was totally gobsmacked by the very poor standard of the room, it is a square filled with the cheapest of beds, and some very old furnishing. i felt if i was sold a lie. i immediately went to reception, to express my concern, and that i was not impressed with the standard of the room. as it was a booking that you can cancel, i exercised the right. however it was 9pm in the evening, and finding a new hotel at the time would of been difficult. the manager suggested we stay one night and discussed the costs in the morning. to which i agreed. we asked if we could be booked in for dinner, to be told it was fully booked...! then at the last minute they found us a seat. at a cost of £45.PP the food was not brilliant, but it was not poor. i was shocked at the price. the next morning was another debacle, where the use of a language barrier was in full play, with the treat of police, i agreed to pay 50% of the cost of the room. i am not saying you should not stay at the hotel, but i am saying it is not what is in the picture, . the hotel is rated as a 5 star. it truly is only a 2/3 start at best...!

We have stayed at this hotel for at least the last five years. Views, beach, pool fantastic, but the property is getting run down. Plenty of staff but not much service. No internet, very poor TV. Five star rating but overpriced.

Negatives...no wifi all week, staff don't offer info about shuttle buses, kids club etc, bed very hard. Nothing to walk out to in the evening. No pool service. Positives...lovely view, kids club staff very nice, nice to have choice of beach or pool. Good variety for breakfast but don't replenish all sitting.