Overall Ratings & Reviews Catalonia El Retiro

Awesome Hotel in Madrid. Very pleasant stay we had for 4 days. Staff was great, from the check in to the end check out. Excellent breakfast with awesome staff. Cleaness of the rooms, room service was great daily. Everything was excellent except the air conditioning - we couldn’t have control of it except on and off. It was a bit annoying blowing right on you during the night - the way vents were installed. Other than that - we had a very good experience in this hotel thought out 4 days. Thank you Catalonia front desk and back staff.

Is an ok hotel

Comfortable room and not noisy despite being on the main road. Good selection of reasonably priced local bars and restaurants. Easy access to on site paid parking

The hotel was very nice and surprisingly quiet. Staff was very nice and helpful. Breakfast was very good as well.

It was really hot here. We woke up in the middle of the night and the room was 24 degrees (76F) and we couldn’t turn off the heat. Later it was 27 (80F), so we had to open a window. The heat affected our sleep.

Loved it! Staff were friendly and really helpful. Would recommend.

The hotel is located a good 15-20 min from Madrid city center and while it’s convenient to bus and rail it is far and traffic is tedious. The room was clean and staff was very attentive however the rooms do not have carpet which means you hear every single piece of luggage and furniture that is moved around. For that reason I deducted 2 stars. Also the AC is off in the entire building due to fall/ winter and that makes the rooms unbearably warm luckily you can open the window for air to come in.

Hotel Catalonia Del Retiro is a great place to stay while you visit Madrid. The front desk was phenomenal and we met people like Alvaro and Sarah who made our stay enjoyable and comfortable in every way, they gave us the extensions for the charging of all our devices and they also gave us lots of information about subway, subway station was like a two minute walk and eating area and a supermarket was maybe five minute walk, everything was so close to start with and the housekeeping was great too, nice clean warm bed every day when we came home and I like to thank you for that Miss Glenda and miss Isis and also thank you Alvaro and Sarah and I recommend this place for anybody who is in Madrid for a few days or longer.

I stayed for one night excellent staff and service

Disappointed. No mirrors in rooms which I find bizarrre in 2024 in a city like madrid. Only mirror is in bathroom so you cannot see your full body appearance… why I asked ?? They don’t know !!! Am I the only person who likes to see their whole body appearance not just my head . On another note front desk reception staff amazing. Extremely polite and helpful. Evening staff helped me with a little problem I had and were extremely helpful.

Le personnel à l'accueil.

Amazing experience, friendly staff

Good hotel,location perfect,very clean One thing that upset me is that there is no kettle in the room

It was nice

Amazing, clean, great food!

Nice hotel. It's clean, quiet, and has friendly staff. Although I never tried the breakfast, they do offer it. There is a mini supermarket in front of it, and a coffee and pastry shop next to it.

far away from shopping , etc

Front desk staff were very friendly. Our room was quiet, bedding is comfortable, shower was good. Only con is that we had three people in a three bed room, but we only got two cups of both types and one toothpaste and toothbrush set. Everything else was good.

Todo muy bien y agradable. Tuvimos un inconveniente con el deposito de inodoro pero lo solucionaron rápidamente cambiándonos de habitación a una superior.

My stay here was nothing short of superb. The room was extremely comfortable, clean and relaxing. The hotel has a very modern look with friendly staff in all departments all willing to assist in any ways they can. The included breakfast offers a wide selection for all. The close proximity to the metro system is very convenient and easy to use. I certainly enjoyed my stay here and would return to the brand given the opportunity. Proximity to food, grocery, pharmacy and more amenities make it convenient for all.