This hotel easily could have gotten a 5 star rating . But , hot tub was not working, pool was freezing , rinse of shower wasn’t warm on warm option in pool area. One of the filter holes cover wasn’t secured , fell right through. Staff was attentive with me. Maintenance I’m not sure what was on their plate that day but didn’t secure that cover in pool area. Clean facility and rooms except room carpet was very old. Time to replace them. No outside patio or seating area.