Staff were friendly and helpful and we even got a slightly earlier check in. There was no lift so we got plenty of exercise up to the third floor! There were building works/emptying of bottle bank, so a little noisy when there in the morning. Very good location with shops/bars and the lovely Richmond Cafe close by. Also close to attractions such as St Cecilia’s Music museum, the Pathology Exhibition, the Edinburgh Gin Experience and Chocolatarium. Love Edinburgh, will be back and would 100% stay at this hotel again, highly recommended.

Amazing upgrade when I requested, top staff service from staff. Couldn't have been nicer, got a late check out also. Walking distance to the city centre, bed so comfy. Top quality, would stay again!

Very clean, room a bit small, a wee bit of a walk from the center of Edinburgh. Saying all that the staff were very friendly too and I would return.

We liked our stay there

Very noisy if in one of the rooms at the back and there is no lift to be prepared to walk various flights of stairs. Breakfast lovely and good choice and staff very friendly

It was a wonderful stay! The cleanliness, the attentive staff, and the overall comfort really stood out. I’d definitely stay again.

Our initial room on 3rd floor, was VERY cold due to the draft coming from the window, it was also very noisy and you could hear every conversation from outside on the road. Thankfully the next morning, the lady at reception moved us up to the 4th floor, this was great, no noise, no draft and nice dark room to sleep in. The staff were really friendly. It’s about 7min walk from the royal mile with lots of shops along the way.

Clean, comfortable and good service. Problem with very noisy extractor fan, which also switched itself on at 4.00am .

Clean. Comfortable. Good breakfast

Recommend

great easy to access places food transportion

No hot water for 2/3 mornings we stayed Delivery bays outside window with constant night shift deliveries/operations kept us awake all 3 nights we stayed.

Great for us and our pets!

I really enjoyed staying here for the Fringe fest! It's super close to George Square (Assembly) but still very quiet and peaceful. The room was very comfortable. It had two shower heads and a big bed. Check in was quick and easy. Would definitely stay again!

The staff at KM Hotel were top tier, very friendly and helpful. We were able to store our luggage until check in, as well as run a load of laundry at the end of our stay, which was very convenient. Breakfast was also delicious with lots of options for the buffet, and staff there were very accommodating as well. Only critique of the propery is that we were on the first floor directly above the entrance to the hotel looking over Richmond Place. It was quite noisy at night, between Uni kids hanging out smoking (the smell would get into the room with open windows, but was a little stuffy if the window was closed), and the trucks for the Lidl grocery store would be backing in in the early morning (aka loud beeps) . So I would recommend ear plugs if staying here. Very walkable to Old Town, the train station, even to Leith. Overall besides the noise, very pleasant stay!

Staff great. Couldn’t shower though. Staff notified x

Great little place to stay, the room was warm. But overall for the price very good

I accept dynamic pricing but in return for high prices comes high expectation. Two night stay, room not serviced , drink tray not replenished, dirty cutlery ignored. fire doors wedged open at night, v noisy service bay at night, even with demand pushing up prices, £300 a night for a small third floor room with no lift and no public space is pushy.

No air conditioning was an issue.

Very good hotel